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Cruise Ship Job Titles and Roles

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Cruise Director

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Role: Oversees all onboard entertainment, activities, and events. Department: Entertainment

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Executive Chef

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Role: Manages the galley staff, menu creation, and food preparation standards. Department: Culinary

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Captain

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Role: The highest-ranking officer on the ship, responsible for overall operations and safety. Department: Navigation/Deck

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Chief Engineer

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Role: Oversees the engineering department and maintenance of the ship's technical operations. Department: Engineering

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Hotel Manager

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Role: In charge of all hotel services, including lodging, dining services, and guest activities. Department: Hotel Operations

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Purser

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Role: Handles all shipboard financial matters and guest services. Department: Finance and Guest Services

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Entertainment Technician

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Role: Manages sound, lighting, and technical aspects of onboard performances. Department: Entertainment/Technical

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Shore Excursion Manager

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Role: Plans, coordinates, and sells shore excursions, guest outings at ports. Department: Tour Operations

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Environmental Officer

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Role: Ensures the ship complies with environmental regulations and policies. Department: Environmental/Safety

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Youth Counselor

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Role: Designs and supervises activities for children and teenagers. Department: Entertainment/Youth Programs

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Steward/Stewardess

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Role: Maintains cleanliness and order in passenger cabins, assists guests as needed. Department: Housekeeping

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Bartender

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Role: Prepares and serves beverages to passengers, maintains bar area. Department: Food and Beverage

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Fitness Instructor

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Role: Leads group fitness classes and provides personal training services to passengers. Department: Sports and Wellness

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Safety Officer

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Role: Responsible for passenger and crew safety, oversees safety drills and emergency procedures. Department: Marine/Safety

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Sommelier

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Role: Expert in wine service and wine and food pairing, manages wine selection. Department: Food and Beverage

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Head Waiter/Waitress

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Role: Manages a section of the restaurant, ensures high-quality service. Department: Food and Beverage/Restaurant

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Chief Steward

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Role: Heads the housekeeping department, oversees the cleaning and maintenance of public areas. Department: Housekeeping

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Gift Shop Manager

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Role: Manages the onboard retail shops, handles merchandise sales. Department: Retail

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Disc Jockey (DJ)

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Role: Provides music and entertainment at various onboard venues. Department: Entertainment

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Customer Service Representative

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Role: Addresses guest inquiries, resolves complaints, and provides general assistance. Department: Guest Services

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Casino Manager

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Role: Oversees casino operations, manages staff, and ensures a fair gaming experience. Department: Casino

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Deck Officer

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Role: Assists with navigation and ship maneuvering, responsible for watchkeeping duties. Department: Navigation/Deck

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Laundry Attendant

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Role: Operates laundry facilities, provides washing, drying, and ironing services for guests and crew. Department: Housekeeping

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Plumber

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Role: Maintains and repairs the ship's plumbing systems, fixes water and waste issues. Department: Engineering

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Pastry Chef

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Role: Specializes in the baking and dessert preparation, responsible for patisserie operations. Department: Culinary

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