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Cruise Ship Job Titles and Roles
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Cruise Director
Role: Oversees all onboard entertainment, activities, and events. Department: Entertainment
Executive Chef
Role: Manages the galley staff, menu creation, and food preparation standards. Department: Culinary
Captain
Role: The highest-ranking officer on the ship, responsible for overall operations and safety. Department: Navigation/Deck
Chief Engineer
Role: Oversees the engineering department and maintenance of the ship's technical operations. Department: Engineering
Hotel Manager
Role: In charge of all hotel services, including lodging, dining services, and guest activities. Department: Hotel Operations
Purser
Role: Handles all shipboard financial matters and guest services. Department: Finance and Guest Services
Entertainment Technician
Role: Manages sound, lighting, and technical aspects of onboard performances. Department: Entertainment/Technical
Shore Excursion Manager
Role: Plans, coordinates, and sells shore excursions, guest outings at ports. Department: Tour Operations
Environmental Officer
Role: Ensures the ship complies with environmental regulations and policies. Department: Environmental/Safety
Youth Counselor
Role: Designs and supervises activities for children and teenagers. Department: Entertainment/Youth Programs
Steward/Stewardess
Role: Maintains cleanliness and order in passenger cabins, assists guests as needed. Department: Housekeeping
Bartender
Role: Prepares and serves beverages to passengers, maintains bar area. Department: Food and Beverage
Fitness Instructor
Role: Leads group fitness classes and provides personal training services to passengers. Department: Sports and Wellness
Safety Officer
Role: Responsible for passenger and crew safety, oversees safety drills and emergency procedures. Department: Marine/Safety
Sommelier
Role: Expert in wine service and wine and food pairing, manages wine selection. Department: Food and Beverage
Head Waiter/Waitress
Role: Manages a section of the restaurant, ensures high-quality service. Department: Food and Beverage/Restaurant
Chief Steward
Role: Heads the housekeeping department, oversees the cleaning and maintenance of public areas. Department: Housekeeping
Gift Shop Manager
Role: Manages the onboard retail shops, handles merchandise sales. Department: Retail
Disc Jockey (DJ)
Role: Provides music and entertainment at various onboard venues. Department: Entertainment
Customer Service Representative
Role: Addresses guest inquiries, resolves complaints, and provides general assistance. Department: Guest Services
Casino Manager
Role: Oversees casino operations, manages staff, and ensures a fair gaming experience. Department: Casino
Deck Officer
Role: Assists with navigation and ship maneuvering, responsible for watchkeeping duties. Department: Navigation/Deck
Laundry Attendant
Role: Operates laundry facilities, provides washing, drying, and ironing services for guests and crew. Department: Housekeeping
Plumber
Role: Maintains and repairs the ship's plumbing systems, fixes water and waste issues. Department: Engineering
Pastry Chef
Role: Specializes in the baking and dessert preparation, responsible for patisserie operations. Department: Culinary
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