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Cultural Sensitivity in Tourism
25
Flashcards
0/25
Greeting Tourists
Adjust your greeting to the cultural norms of your guests
Communication Styles
Be mindful of direct and indirect communication preferences
Personal Space
Respect the varying concepts of personal space across cultures
Religious Sensitivities
Understand and respect religious practices and holidays
Culinary Preferences
Cater to a variety of dietary restrictions and preferences
Dress Code
Be cognizant of and accommodate different dress codes
Translation Services
Provide translation services or materials in multiple languages
Cultural Holidays
Acknowledge and celebrate a variety of cultural holidays
Handling Conflict
Use culturally sensitive approaches to resolve disputes
Photography Permissions
Be aware of photography sensitivities in different cultures
Gift-Giving Customs
Recognize different customs related to giving and receiving gifts
Environmental Preservation
Respect cultural attitudes towards nature and environmental preservation
Public Displays of Affection
Be aware of cultural norms regarding public displays of affection
Time Sensitivity
Acknowledge different cultural perceptions of punctuality and time management
Gender Roles
Be respectful of various gender roles within cultural contexts
Child and Family Care
Consider family-oriented services and accommodations
Accessibility
Ensure that facilities and services are accessible to all guests
Age Sensitivity
Respect cultural values surrounding age and elders
Alcohol Consumption
Be mindful of diverse attitudes towards alcohol
Taboo Topics
Avoid discussions that may be considered taboo or sensitive
LGBTQ+ Sensitivity
Ensure a welcoming environment for LGBTQ+ individuals
Animal Treatment
Respect cultural sentiments towards animals and their treatment
Tipping Practices
Understand international norms around tipping for services
Cultural Exhibitions
Showcase cultural heritage responsibly without appropriating or misrepresenting
Data Privacy
Be considerate of cultural perceptions of data privacy
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