Explore tens of thousands of sets crafted by our community.
Casino Marketing Strategies
15
Flashcards
0/15
Comp Points System
A rewards program where players earn points for their play which can be exchanged for free play, goods, or services. Example: Casinos offering points which can be converted into free slot machine spins.
Cross-promotions
Partnerships with nearby businesses or services to offer joint promotions that enhance the customer experience. Example: A casino providing discounts to a local show as a benefit for staying at the casino hotel.
Direct Mail Marketing
Sending personalized offers and promotions to potential casino guests through physical mail. Example: Mailing casino guests exclusive coupons for free meals or hotel stays.
Email Campaigns
Distributing promotional content and offers to a list of subscribers via email. Example: A weekly newsletter to subscribed guests highlighting upcoming events and exclusive bonuses.
Loyalty Programs
Incentivizing repeat visits by rewarding customer loyalty with exclusive benefits. Example: A tier-based VIP program rewarding frequent visitors with special parking, room upgrades, and early show access.
Social Media Contests
Engaging with customers through competitions or giveaways on social media platforms. Example: A Facebook contest where participants share stories for a chance to win a weekend stay.
Event Sponsorship
Gaining exposure by sponsoring local events, shows, or sports teams. Example: A casino sponsoring a major poker tournament, thereby associating its brand with the event.
Influencer Partnerships
Partnering with popular individuals to market the casino to their followers. Example: Collaborating with a celebrity who has a large following to promote the casino's luxury suites.
High-Roller Retention Programs
Offering exclusive and personalized services to maintain the patronage of high-stakes players. Example: Providing a dedicated casino host and special gaming areas for high-rollers.
Host Management
Using casino hosts to provide personalized service to valuable players to foster loyalty. Example: Casino hosts checking in on players at the tables, offering comps, and making reservations.
Data-driven Marketing
Utilizing customer data to understand behavior and personalize marketing efforts. Example: Analyzing player card data to tailor promotions and increase player spend.
Segmentation and Targeting
Breaking down the market into segments and tailoring strategies to each specific group. Example: Offering different promotions for slots players and table game players.
Referral Programs
Encouraging current customers to refer friends and relatives with incentives. Example: A refer-a-friend program that provides free slot play to both the referee and the referred.
Geo-targeted Offers
Making special offers to individuals based on their geographical location. Example: Sending location-based mobile push notifications for casino deals when a user is nearby.
Unique Selling Proposition (USP)
Highlighting a unique aspect of the casino that differentiates it from competitors. Example: Promoting a casino as the only one in the area with an exclusive virtual reality gaming zone.
© Hypatia.Tech. 2024 All rights reserved.