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Health and Safety in Hospitality
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Flashcards
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Accessibility for People with Disabilities
Ensure facilities are wheelchair accessible, provide information in braille, and offer assistance services as required.
Waste Management and Recycling
Separate waste streams for recycling and general waste, and utilize composting if appropriate.
Noise Control and Hearing Protection
Monitor noise levels to protect staff and guests' hearing, providing hearing protection where necessary.
Pest Control Measures
Implement an Integrated Pest Management (IPM) program and schedule regular inspections by licensed professionals.
Serving Food Safely
Use proper utensils for serving food, avoid cross-contamination, and follow strict personal hygiene practices.
Customer Safety Information
Provide guests with information on safety-related features and procedures in their accommodation and common areas.
Allergen Awareness
Label food items with potential allergens clearly, and train staff on how to communicate with guests about allergens.
Hazardous Materials Handling
Identify hazardous materials, provide training for safe handling, and ensure appropriate labeling and storage.
Water Quality Management
Regularly test water sources for contaminants and maintain water safety through filtration and treatment systems.
Electrical Safety Procedures
Ensure all electrical equipment is properly grounded, regularly inspect cords and outlets, and offer safety training to maintenance staff.
Alcohol Service Regulations
Provide training on responsible service, check identification reliably, and monitor guests' consumption.
Handling Guest Illnesses
Train staff to recognize symptoms and respond appropriately, including having a protocol for contagious illnesses.
Food Storage and Rotation
Adhere to 'First In, First Out' (FIFO) principles, label storage containers with dates, and inspect inventory regularly.
Workplace Injury Reporting
Have protocols for reporting and responding to workplace injuries, with accessible first aid kits and trained staff.
Room and Facility Sanitation
Establish cleaning protocols for guest rooms and public areas, using approved disinfectants and following a regular schedule.
Sun Safety for Outdoor Workers
Provide sunscreen, shaded rest areas, and water for staff working outdoors to prevent sunburn and heat-related illnesses.
Emergency Evacuation Procedures
Develop clear, well-marked evacuation routes and ensure all staff are trained in emergency procedures.
Occupational Health and Safety - Slip and Fall Prevention
Maintain dry floors, provide non-slip mats, and ensure good lighting in all areas to reduce slip and fall risks.
Fire Safety Compliance
Equip the facility with fire extinguishers, fire blankets, and smoke detectors, and conduct regular maintenance and training.
Health Permits and Inspections
Obtain the necessary health permits for operation and prepare for regular health inspections by maintaining high standards.
Heat Stress Prevention
Provide adequate hydration stations, breaks, and cool areas to prevent heat stress, especially in kitchens and outdoor spaces.
Sanitation Standards for Kitchen Utensils
All kitchen utensils should be sanitized using a commercial-grade dishwasher or a three-compartment sink process.
Personal Hygiene for Staff
Enforce frequent handwashing, require clean uniforms, and manage personal health to prevent cross-contamination.
Handling and Disposing of Sharp Objects
Use puncture-resistant containers for sharp objects disposal and train staff on proper handling procedures.
Bed Bug Prevention and Control
Implement a regular inspection process for bed bugs and train staff on identification and immediate response procedures.
Food Safety Regulation - Temperature Control
Ensure cold food is stored below 40°F (4°C) and hot food above 140°F (60°C), frequently monitor temperatures.
Chemical Safety and Storage
Store chemicals in labeled containers and in designated areas away from food preparation zones.
Pool Safety Regulations
Maintain proper pH and chlorine levels in pools, provide lifeguards, and display safety signage.
Lift and Escalator Safety
Conduct regular maintenance checks of lifts and escalators, post safety guidelines, and provide alternative access for when they are out of service.
Construction and Renovation Safety
Follow construction safety regulations, secure hazardous areas, and clearly mark and communicate about renovation zones to guests and staff.
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