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Restaurant Marketing
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Target Market
Identifying the specific group of people a restaurant aims to serve. It involves understanding demographics, preferences, and dining behaviors to tailor marketing strategies.
Unique Selling Proposition (USP)
The unique benefit or feature that sets a restaurant apart from competitors. It's essential to communicate this clearly in marketing materials to attract customers.
Customer Relationship Management (CRM) System
A system for managing a restaurant’s interactions with current and potential customers. It uses data analysis about customers' history to improve business relationships.
Search Engine Optimization (SEO)
Optimizing online content so that a restaurant's website appears as a top result for searches of a certain keyword. Increasing online visibility leads to more potential customers.
Social Media Marketing
Using platforms like Facebook, Instagram, and Twitter to promote a restaurant, engage with customers, and share content that resonates with the target audience.
Email Marketing
Sending targeted messages to a list of email subscribers to inform about specials, events, or promotions, encouraging repeat visits and customer loyalty.
Content Marketing
Creating and sharing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — ultimately, to drive profitable customer action.
Influencer Marketing
Partnering with influencers to promote a restaurant to a larger audience. It builds credibility and can lead to a significant increase in patrons, especially with a local focus.
Loyalty Programs
Programs designed to incentivize repeat customers through rewards or discounts. This can enhance customer retention and increase the frequency of visits.
Public Relations (PR)
Managing the restaurant's image and building relationships with the public through media outlets. Effective PR can improve reputation and entice new customers.
Local SEO
Optimizing a restaurant's online presence to attract more business from relevant local searches. This includes managing Google My Business listings and reviews.
Online Reviews and Reputation Management
Monitoring and responding to online reviews to manage a restaurant's reputation. Positive reviews can significantly impact potential customers' dining decisions.
Event Marketing
Promoting and hosting events at the restaurant to attract customers and create memorable experiences that can generate word-of-mouth marketing.
Mobile Marketing
Reaching customers through mobile devices with promotions, reservations, and updates. Ensuring a mobile-friendly experience is crucial as many customers use smartphones.
Pay-Per-Click (PPC) Advertising
An online advertising model in which the restaurant pays a fee each time one of their ads is clicked. This can effectively reach potential customers who are searching for related keywords.
Direct Mail Marketing
Sending printed marketing materials directly to potential customers' homes. This can be a means to reach local clientele with special offers and menus.
In-store Promotions
Offering special deals or featured items within the restaurant to entice existing customers to spend more and return more frequently.
Menu Design and Engineering
Strategically designing the menu to optimize profitability and customer satisfaction. This includes layout, pricing, and highlighting popular or high-margin items.
Brand Ambassadors
Customers or staff who are encouraged to positively represent and promote the restaurant to their personal networks, helping to spread brand awareness.
Market Research
Gathering information about customers' needs and preferences to make informed marketing decisions and adapt to dining trends and competition.
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