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Restaurant Marketing
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Unique Selling Proposition (USP)
The unique benefit or feature that sets a restaurant apart from competitors. It's essential to communicate this clearly in marketing materials to attract customers.
Email Marketing
Sending targeted messages to a list of email subscribers to inform about specials, events, or promotions, encouraging repeat visits and customer loyalty.
Influencer Marketing
Partnering with influencers to promote a restaurant to a larger audience. It builds credibility and can lead to a significant increase in patrons, especially with a local focus.
Brand Ambassadors
Customers or staff who are encouraged to positively represent and promote the restaurant to their personal networks, helping to spread brand awareness.
Direct Mail Marketing
Sending printed marketing materials directly to potential customers' homes. This can be a means to reach local clientele with special offers and menus.
Content Marketing
Creating and sharing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — ultimately, to drive profitable customer action.
Menu Design and Engineering
Strategically designing the menu to optimize profitability and customer satisfaction. This includes layout, pricing, and highlighting popular or high-margin items.
Customer Relationship Management (CRM) System
A system for managing a restaurant’s interactions with current and potential customers. It uses data analysis about customers' history to improve business relationships.
Public Relations (PR)
Managing the restaurant's image and building relationships with the public through media outlets. Effective PR can improve reputation and entice new customers.
Mobile Marketing
Reaching customers through mobile devices with promotions, reservations, and updates. Ensuring a mobile-friendly experience is crucial as many customers use smartphones.
Search Engine Optimization (SEO)
Optimizing online content so that a restaurant's website appears as a top result for searches of a certain keyword. Increasing online visibility leads to more potential customers.
Target Market
Identifying the specific group of people a restaurant aims to serve. It involves understanding demographics, preferences, and dining behaviors to tailor marketing strategies.
Online Reviews and Reputation Management
Monitoring and responding to online reviews to manage a restaurant's reputation. Positive reviews can significantly impact potential customers' dining decisions.
In-store Promotions
Offering special deals or featured items within the restaurant to entice existing customers to spend more and return more frequently.
Event Marketing
Promoting and hosting events at the restaurant to attract customers and create memorable experiences that can generate word-of-mouth marketing.
Social Media Marketing
Using platforms like Facebook, Instagram, and Twitter to promote a restaurant, engage with customers, and share content that resonates with the target audience.
Local SEO
Optimizing a restaurant's online presence to attract more business from relevant local searches. This includes managing Google My Business listings and reviews.
Loyalty Programs
Programs designed to incentivize repeat customers through rewards or discounts. This can enhance customer retention and increase the frequency of visits.
Pay-Per-Click (PPC) Advertising
An online advertising model in which the restaurant pays a fee each time one of their ads is clicked. This can effectively reach potential customers who are searching for related keywords.
Market Research
Gathering information about customers' needs and preferences to make informed marketing decisions and adapt to dining trends and competition.
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