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Car Rental Vocabulary
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Vehicle Inspection
The process of examining the rental car for damage before and after the rental period.
Economy Class
A category of rental vehicle that is typically small, fuel-efficient, and affordably priced.
GPS Navigation Charge
An additional fee for the use of GPS navigation system provided with the rental vehicle.
Supplemental Liability Insurance (SLI)
Optional insurance that provides the renter with an increased level of liability coverage above the basic plan.
Collision Damage Waiver (CDW)
Insurance coverage that reduces the renter's financial liability for damage to the rental vehicle.
Excess
The amount the renter is responsible for before the insurance covers the rest of the cost in the event of damage.
Blackout Period
Timeframes in which special rates or promotions are not available due to high demand.
Unlimited Mileage
A rental term meaning there is no mileage cap and no additional fee for the distance traveled during the rental.
Personal Accident Insurance (PAI)
Insurance coverage that provides medical and death benefits for the renter and passengers.
No-show Fee
A charge imposed when a renter fails to arrive to pick up the reserved vehicle.
Base Rate
The initial cost of renting a car before fees, taxes, and any additional charges.
Upgrade
Moving to a higher class of vehicle than originally booked, often at an additional cost.
Drop-off Charges
Fees applied when a rental vehicle is returned to a different location than where it was picked up.
Mileage Charge
A fee for the distance traveled in the rental vehicle, often calculated per mile or kilometer.
Age Surcharge
An additional fee that may apply to renters under or over a certain age, due to higher insurance costs.
Rental Agreement
A legally binding contract between the rental company and the renter outlining the terms of the rental.
Luxury Class
A premium rental vehicle category offering top-end comfort, features, and performance.
One-way Rental
A car rental where the vehicle is picked up from one location and dropped off at another.
Early Return Fee
A charge applied when a renter returns the rental vehicle sooner than the agreed-upon rental period.
Fuel Policy
The terms regarding how much fuel should be in the rental car upon return, such as 'Full to Full' or 'Prepaid'.
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