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Information Systems in Business
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Flashcards
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Transaction Processing Systems (TPS)
A TPS records daily routine transactions essential to the conduct of the business, ensuring efficient operations and providing a firm foundation for decision-making.
Management Information Systems (MIS)
MIS processes data generated by, or related to, TPS and presents it as reports at regular intervals, facilitating tactical management decision-making.
Decision Support Systems (DSS)
A DSS aids in making decisions by analyzing large volumes of data, often with analytical models, to inform complex decision-making.
Executive Information Systems (EIS)
EIS provides top executives with quick and easy access to trends, summaries, and key indicators related to business performance.
Customer Relationship Management (CRM) Systems
CRM systems centralize customer data, streamline customer interactions, and enhance the quality of customer service, thus fostering better business relationships.
Supply Chain Management (SCM) Systems
SCM systems integrate procurement, processing, distribution, and vendor interaction activities to optimize the entire supply chain process.
Enterprise Resource Planning (ERP) Systems
ERP systems integrate various functional aspects of the business, including HR, finance, and manufacturing, to foster efficiency and provide a holistic view of the enterprise.
Knowledge Management Systems (KMS)
A KMS captures, organizes, and distributes knowledge, often tacit, within the organization to preserve intellectual assets and promote knowledge sharing.
Office Automation Systems (OAS)
OAS streamline and automate essential office tasks, enhance communication, and manage electronic business data effectively.
Business Intelligence Systems (BI)
BI systems analyze historical and current data to provide actionable insights and support decision-making across the organization.
Content Management Systems (CMS)
CMS manage the creation, alteration, and removal of content within an organization's web presence, facilitating easy content handling and web maintenance.
Learning Management Systems (LMS)
LMS systems enable the planning, execution, and assessment of a specific learning process, thus streamlining educational initiatives within a company.
Enterprise Content Management (ECM) Systems
ECM systems help organizations manage information throughout the content lifecycle, from inception to disposal, to enhance efficiency and compliance.
Product Lifecycle Management (PLM) Systems
PLM systems manage a product's lifecycle from conception, through design, manufacture, and service, to disposal, to ensure consistency and cost savings.
Sales Force Automation (SFA) Systems
SFA systems automate the business tasks of sales, such as order processing, contact management, inventory monitoring, and sales forecast analysis.
Enterprise Application Integration (EAI) Systems
EAI systems bridge the gap between different software programs within the organization, allowing them to communicate and to work together in a coordinated manner.
Database Management Systems (DBMS)
DBMS serve as an intermediary between the user and the database, helping to manage data, the database engine, and the database schema, which allows for organized data retrieval and manipulation.
Business Process Management (BPM) Systems
BPM systems are designed to facilitate the continuous improvement of company workflows and processes, ensuring efficiency and effectiveness.
Document Management Systems (DMS)
DMS systems help businesses create, store, manage, and track electronic documents and electronic images of paper-based information.
Collaboration Systems
Collaboration systems support teamwork by allowing employees to work together regardless of location through communication, data sharing, and project management tools.
Geographic Information Systems (GIS)
GIS systems capture, store, manipulate, analyze, manage, and present geographic or spatial data that can be used for a variety of business purposes.
Project Management Systems
Project Management systems help in planning, scheduling, resource allocation, and change management for business projects, facilitating on-time and on-budget delivery.
Human Resource Management Systems (HRMS)
HRMS automate many aspects of human resource management, with payroll, talent acquisition, and employee performance reviews to improve the effectiveness of the HR department.
Finance Management Systems
Finance Management Systems are used for financial planning, reporting, and controls in an organization, helping manage expenses, income, budgets, and investments.
Integration Tools
These tools serve to harmonize disparate information systems and software across the business, enabling data consistency and reducing operational silos.
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