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Information Systems in Business

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Transaction Processing Systems (TPS)

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A TPS records daily routine transactions essential to the conduct of the business, ensuring efficient operations and providing a firm foundation for decision-making.

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Management Information Systems (MIS)

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MIS processes data generated by, or related to, TPS and presents it as reports at regular intervals, facilitating tactical management decision-making.

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Decision Support Systems (DSS)

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A DSS aids in making decisions by analyzing large volumes of data, often with analytical models, to inform complex decision-making.

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Executive Information Systems (EIS)

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EIS provides top executives with quick and easy access to trends, summaries, and key indicators related to business performance.

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Customer Relationship Management (CRM) Systems

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CRM systems centralize customer data, streamline customer interactions, and enhance the quality of customer service, thus fostering better business relationships.

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Supply Chain Management (SCM) Systems

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SCM systems integrate procurement, processing, distribution, and vendor interaction activities to optimize the entire supply chain process.

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Enterprise Resource Planning (ERP) Systems

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ERP systems integrate various functional aspects of the business, including HR, finance, and manufacturing, to foster efficiency and provide a holistic view of the enterprise.

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Knowledge Management Systems (KMS)

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A KMS captures, organizes, and distributes knowledge, often tacit, within the organization to preserve intellectual assets and promote knowledge sharing.

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Office Automation Systems (OAS)

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OAS streamline and automate essential office tasks, enhance communication, and manage electronic business data effectively.

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Business Intelligence Systems (BI)

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BI systems analyze historical and current data to provide actionable insights and support decision-making across the organization.

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Content Management Systems (CMS)

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CMS manage the creation, alteration, and removal of content within an organization's web presence, facilitating easy content handling and web maintenance.

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Learning Management Systems (LMS)

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LMS systems enable the planning, execution, and assessment of a specific learning process, thus streamlining educational initiatives within a company.

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Enterprise Content Management (ECM) Systems

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ECM systems help organizations manage information throughout the content lifecycle, from inception to disposal, to enhance efficiency and compliance.

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Product Lifecycle Management (PLM) Systems

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PLM systems manage a product's lifecycle from conception, through design, manufacture, and service, to disposal, to ensure consistency and cost savings.

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Sales Force Automation (SFA) Systems

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SFA systems automate the business tasks of sales, such as order processing, contact management, inventory monitoring, and sales forecast analysis.

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Enterprise Application Integration (EAI) Systems

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EAI systems bridge the gap between different software programs within the organization, allowing them to communicate and to work together in a coordinated manner.

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Database Management Systems (DBMS)

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DBMS serve as an intermediary between the user and the database, helping to manage data, the database engine, and the database schema, which allows for organized data retrieval and manipulation.

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Business Process Management (BPM) Systems

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BPM systems are designed to facilitate the continuous improvement of company workflows and processes, ensuring efficiency and effectiveness.

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Document Management Systems (DMS)

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DMS systems help businesses create, store, manage, and track electronic documents and electronic images of paper-based information.

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Collaboration Systems

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Collaboration systems support teamwork by allowing employees to work together regardless of location through communication, data sharing, and project management tools.

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Geographic Information Systems (GIS)

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GIS systems capture, store, manipulate, analyze, manage, and present geographic or spatial data that can be used for a variety of business purposes.

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Project Management Systems

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Project Management systems help in planning, scheduling, resource allocation, and change management for business projects, facilitating on-time and on-budget delivery.

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Human Resource Management Systems (HRMS)

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HRMS automate many aspects of human resource management, with payroll, talent acquisition, and employee performance reviews to improve the effectiveness of the HR department.

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Finance Management Systems

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Finance Management Systems are used for financial planning, reporting, and controls in an organization, helping manage expenses, income, budgets, and investments.

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Integration Tools

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These tools serve to harmonize disparate information systems and software across the business, enabling data consistency and reducing operational silos.

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