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Sales Techniques

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AIDA Model

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The AIDA model stands for Attention, Interest, Desire, and Action. It's a classic marketing model that outlines the steps to take a customer from awareness to purchase.

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SPIN Selling

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SPIN Selling is a sales technique that revolves around asking four types of questions - Situation, Problem, Implication, Need-payoff - to understand the client's needs and offer solutions.

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Challenger Sale

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The Challenger Sale method argues that sales reps should take control of the sale by challenging prospects to think differently about their problems, offering insights and solutions.

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Consultative Selling

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Consultative Selling focuses on creating value and trust with the customer by understanding their needs and offering solutions that align with those needs.

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Solution Selling

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Solution Selling is a process that emphasizes solving a customer's particular problem with a tailored solution rather than selling a product for the sake of it.

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Value Proposition

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A Value Proposition is a statement that explains why a customer should buy a product or service, detailing the unique value it delivers.

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BANT Framework

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The BANT framework helps in qualifying prospects based on their Budget, Authority, Needs, and Timeline to determine the potential for a sales opportunity.

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Relationship Selling

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Relationship Selling emphasizes building long-term relationships and personal bonds with customers, rather than focusing solely on individual transactions.

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Social Selling

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Social Selling involves using social media to find and engage with prospects, build relationships, and ultimately achieve sales goals.

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Cross-Selling

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Cross-Selling is the practice of selling additional products or services to an existing customer, often related to their initial purchase.

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Up-Selling

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Up-Selling is a technique used to persuade customers to purchase a higher-end or upgraded version of the chosen item or other add-ons to make a larger sale.

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Freemium Sales Strategy

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The Freemium Sales Strategy involves offering the core product or service for free, while charging for advanced features or services.

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Direct Selling

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Direct Selling is the practice of selling products directly to consumers, often at their homes or workplaces, bypassing traditional retail locations.

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Inbound Selling

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Inbound Selling focuses on attracting customers through content and interactions that are relevant and helpful, rather than with traditional advertising.

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Outbound Selling

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Outbound Selling is a traditional approach that includes cold calling, emailing, or other methods of reaching out to potential customers to initiate sales conversations.

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Reverse Selling

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Reverse Selling is a technique where the salesperson steps back and encourages the customer to seek them out, by providing lots of value and waiting for the customer to initiate purchase.

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Hard Sell

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Hard Sell is a high-pressure sales technique that tries to force a customer into making a purchase decision quickly, often with a sense of urgency.

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Soft Sell

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Soft Sell is a more relaxed and less aggressive sales technique that focuses on gentle persuasion and creating a comfortable, pressure-free experience for the customer.

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Needs Satisfaction Selling

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Needs Satisfaction Selling involves identifying and meeting the specific needs of a customer, with a focus on providing solutions to those needs.

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Features and Benefits Selling

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Features and Benefits Selling involves emphasizing the characteristics (features) of a product or service and the advantages (benefits) they bring to the customer.

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Trial Closes

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Trial Closes are techniques used throughout the sales process to gauge the prospect's readiness to buy, often in the form of non-committal questions or statements.

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Foot-in-the-Door Technique

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The Foot-in-the-Door Technique involves getting a person to agree to a small request before asking for a larger commitment, based on the principle of consistency.

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Door-in-the-Face Technique

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The Door-in-the-Face Technique starts with an initial, large request that is expected to be refused, followed by a more reasonable, smaller request.

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Puppy Dog Close

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The Puppy Dog Close involves letting potential customers take the product home or try the service with no obligation, in the hope they become attached and decide to purchase.

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Assumptive Close

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The Assumptive Close is a closing technique where the salesperson assumes that the customer has already decided to purchase and moves forward with finalizing the sale.

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Takeaway Close

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The Takeaway Close is a technique where the salesperson suggests that perhaps the product or service may not be right for the customer, prompting them to want it more.

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Ben Franklin Close

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The Ben Franklin Close is a sales technique that involves making a list of pros and cons with the customer to clearly illustrate why the product or service is worth buying.

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Sharp Angle Close

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The Sharp Angle Close is used when a customer asks for a concession or discount; the salesperson agrees but quickly asks for something in return, to close the sale.

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FUD Technique

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FUD stands for Fear, Uncertainty, and Doubt. This technique is used to arouse concerns about competitors' products, to incline the customer towards your offering.

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Sandler Selling System

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The Sandler Selling System emphasizes a consultative approach and the importance of salesperson behavior, attitude, and technique over traditional selling methods.

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