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Negotiation Skills for HR Professionals
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Assertiveness
Communicate your needs and boundaries firmly and clearly without being aggressive.
Pacing
Control the speed and flow of the negotiation to ensure comprehensive understanding and agreement.
Flexibility
Respond adaptively to changing information and circumstances within the negotiation.
Active Listening
Engage fully with the speaker, demonstrate understanding, and build trust during negotiations.
Empathy
Show understanding of the other party's feelings and perspectives to build rapport.
Anchoring
Set the starting point of the negotiation in your favor to influence the outcome.
Questioning
Use open-ended questions to discover the other party's real needs and interests.
Cultural Sensitivity
Respect and adapt to cultural differences to reduce misunderstandings and build trust.
Deadlock Breaking
Implement strategies to overcome impasses and keep negotiations moving forward.
Framing
Present information in a way that highlights the positive aspects of your proposal.
Mutual Respect
Maintain a respectful tone throughout negotiations to foster positive long-term relationships.
Concession Management
Plan and control the concessions you make to not give away too much too soon.
Patience
Remain calm and composed throughout the negotiation to avoid hasty decisions.
Interest-Based Negotiation
Focus on the underlying interests, needs, and concerns rather than positions or demands.
Win-Win Negotiation
Strive for solutions where both parties feel they have gained something of value.
Rapport Building
Create a positive atmosphere to facilitate better collaboration and outcomes.
BATNA (Best Alternative To a Negotiated Agreement)
Understand and enhance your BATNA to have more leverage in negotiations.
Compromise
Find a middle ground that both parties can accept when ideal outcomes are not feasible.
Issue Prioritization
Identify and focus on the most important issues to reach an agreement more efficiently.
Silence as a Tactic
Use silence strategically to compel the other party to speak and reveal information.
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