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Negotiation Skills for HR Professionals

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Active Listening

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Engage fully with the speaker, demonstrate understanding, and build trust during negotiations.

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BATNA (Best Alternative To a Negotiated Agreement)

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Understand and enhance your BATNA to have more leverage in negotiations.

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Win-Win Negotiation

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Strive for solutions where both parties feel they have gained something of value.

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Empathy

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Show understanding of the other party's feelings and perspectives to build rapport.

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Rapport Building

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Create a positive atmosphere to facilitate better collaboration and outcomes.

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Concession Management

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Plan and control the concessions you make to not give away too much too soon.

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Silence as a Tactic

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Use silence strategically to compel the other party to speak and reveal information.

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Anchoring

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Set the starting point of the negotiation in your favor to influence the outcome.

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Framing

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Present information in a way that highlights the positive aspects of your proposal.

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Assertiveness

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Communicate your needs and boundaries firmly and clearly without being aggressive.

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Patience

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Remain calm and composed throughout the negotiation to avoid hasty decisions.

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Compromise

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Find a middle ground that both parties can accept when ideal outcomes are not feasible.

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Issue Prioritization

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Identify and focus on the most important issues to reach an agreement more efficiently.

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Interest-Based Negotiation

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Focus on the underlying interests, needs, and concerns rather than positions or demands.

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Pacing

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Control the speed and flow of the negotiation to ensure comprehensive understanding and agreement.

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Questioning

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Use open-ended questions to discover the other party's real needs and interests.

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Deadlock Breaking

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Implement strategies to overcome impasses and keep negotiations moving forward.

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Cultural Sensitivity

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Respect and adapt to cultural differences to reduce misunderstandings and build trust.

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Flexibility

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Respond adaptively to changing information and circumstances within the negotiation.

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Mutual Respect

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Maintain a respectful tone throughout negotiations to foster positive long-term relationships.

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