Explore tens of thousands of sets crafted by our community.
Negotiation Skills for HR Professionals
20
Flashcards
0/20
Active Listening
Engage fully with the speaker, demonstrate understanding, and build trust during negotiations.
BATNA (Best Alternative To a Negotiated Agreement)
Understand and enhance your BATNA to have more leverage in negotiations.
Win-Win Negotiation
Strive for solutions where both parties feel they have gained something of value.
Empathy
Show understanding of the other party's feelings and perspectives to build rapport.
Rapport Building
Create a positive atmosphere to facilitate better collaboration and outcomes.
Concession Management
Plan and control the concessions you make to not give away too much too soon.
Silence as a Tactic
Use silence strategically to compel the other party to speak and reveal information.
Anchoring
Set the starting point of the negotiation in your favor to influence the outcome.
Framing
Present information in a way that highlights the positive aspects of your proposal.
Assertiveness
Communicate your needs and boundaries firmly and clearly without being aggressive.
Patience
Remain calm and composed throughout the negotiation to avoid hasty decisions.
Compromise
Find a middle ground that both parties can accept when ideal outcomes are not feasible.
Issue Prioritization
Identify and focus on the most important issues to reach an agreement more efficiently.
Interest-Based Negotiation
Focus on the underlying interests, needs, and concerns rather than positions or demands.
Pacing
Control the speed and flow of the negotiation to ensure comprehensive understanding and agreement.
Questioning
Use open-ended questions to discover the other party's real needs and interests.
Deadlock Breaking
Implement strategies to overcome impasses and keep negotiations moving forward.
Cultural Sensitivity
Respect and adapt to cultural differences to reduce misunderstandings and build trust.
Flexibility
Respond adaptively to changing information and circumstances within the negotiation.
Mutual Respect
Maintain a respectful tone throughout negotiations to foster positive long-term relationships.
© Hypatia.Tech. 2024 All rights reserved.