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The Balanced Scorecard is a strategic planning and management system that translates an organization's vision and strategy into a coherent set of performance indicators spread over four perspectives: financial, customer, internal process, and learning & growth.

SMART Goals are objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound. This criterion helps in setting clear and attainable goals that can improve productivity and focus.

Kaizen is a Japanese term meaning 'continuous improvement'. It refers to activities that continuously improve all functions of a business, involve all employees, and seek to improve standardized activities and processes.

TQM is a management approach centered on quality, based on the participation of all members of an organization, and focusing on long-term success through customer satisfaction, and benefits to stakeholders.

Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies to identify areas where improvement is needed.

The 5 Whys is a problem-solving technique used to explore the cause-and-effect relationships underlying a particular problem. By asking 'why' five times, the root cause of a problem is often uncovered.

The Theory of Constraints is a management paradigm that views any manageable system as being limited in achieving more of its goals by a small number of constraints. By identifying and improving the system's bottleneck, overall performance can be improved.

The PDCA Cycle is a four-step management method used for the control and continuous improvement of processes and products. It is a cyclic process for planning, executing, checking the results, and implementing necessary changes.

Cross-training involves training team members to perform multiple roles or tasks. This practice enhances flexibility and adaptability among employees, leading to a more resilient and skilled workforce which can improve overall performance.

ISO Standards are international standards that ensure quality, safety, and efficiency of products, services, and systems. Companies adopt ISO certifications to demonstrate the quality of their processes and to continuously improve performance.

SWOT Analysis involves identifying the Strengths, Weaknesses, Opportunities, and Threats related to business competition or project planning. It is a strategic tool used to understand internal and external factors for performance improvement.

Six Sigma is a set of techniques and tools for process improvement, aiming to reduce the probability of error. It uses statistical methods and the DMAIC project methodology for performance improvement.

Lean Manufacturing is a systematic approach to minimize waste without sacrificing productivity. It relies on continuous improvement (Kaizen) and valuing customer perspective in production processes.

Value Stream Mapping is a lean-management method for analyzing the flow of materials and information currently required to bring a product or service to a consumer. The goal is to identify and reduce waste in the process.