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They refer to Plan, Ploy, Pattern, Position, and Perspective. This framework helps businesses identify different approaches to developing strategy.

Core competencies are a firm's strategic strengths that provide an advantage over competitors and are hard to imitate.

Order winners are aspects of a company's product or service that cause a customer to select that product over competitors. Order qualifiers are the minimum acceptable levels for those aspects.

A tool used to understand and analyze the strategic positioning of operations decisions and trade-offs.

It involves the management of the flow of goods and services, from raw materials sourcing to delivering the final product to consumers.

A method that provides organizations tools to improve the capability of their business processes by reducing variability.

A systematic approach to eliminating waste and creating flow within an organization to improve efficiency.

A comprehensive management approach that works towards long-term success through customer satisfaction and is based on the participation of all members of an organization.

These are the critical operational dimensions a company must meet to satisfy its internal and external customers.

A production strategy that strives to improve a business's return on investment by reducing in-process inventory and associated carrying costs.

The arrangement of physical equipment within a facility to optimize operations and promote efficient workflow.

A strategic tool used to analyze internal firm activities to gain a competitive advantage.

The process of determining the production capacity needed to meet changing demands for its products.

A subgroup of a company that operates as an independent enterprise, with a separate mission and objectives.

A process of comparing one's business processes and performance metrics to industry bests and best practices from other companies.

The act of deciding between manufacturing a product in-house or purchasing it from an external supplier.

A performance management tool that provides stakeholders with a comprehensive view of organizational performance via financial and non-financial metrics.