Explore tens of thousands of sets crafted by our community.
Negotiation Tactics
15
Flashcards
0/15
Anchoring
Anchoring involves setting a reference point (the anchor) that will dominate the negotiation proceedings. It's usually the first offer made. Example: Proposing an initial high salary during a job negotiation to set the stage for the compromise.
BATNA
Best Alternative To a Negotiated Agreement (BATNA) refers to the best outcome a party can get if negotiations fail. You should know your BATNA before entering into negotiations. Example: A job seeker's BATNA might be another job offer.
Mirroring
Mirroring is the tactic of mimicking the other party's behaviors or language to build rapport. Example: Using the same jargon or terminology as your counterpart in a business negotiation.
Silence
Using silence strategically to compel the other party to talk more or reveal information. Example: Pausing after a counteroffer to let the other party consider and possibly improve it.
Framing
Framing involves presenting information in a way that highlights certain aspects over others to steer the negotiation. Example: Emphasizing the potential for long-term collaboration in a contract negotiation.
Bracketing
Bracketing is negotiating by moving your offer in smaller increments than your counterpart. Example: If an initial offer is met with a large counteroffer, you respond with a more modest concession.
Boulwarism
Boulwarism is making a 'take-it-or-leave-it' initial offer that is not intended to be negotiated. Example: A firm giving a final quote for a service without room for negotiation.
Good Cop/Bad Cop
This tactic involves two negotiators playing opposing roles: one is reasonable and agreeable (good cop) while the other is tough and uncompromising (bad cop). Example: Used in sales teams to pressure a client into a deal.
Nibbling
Nibbling is asking for a series of small concessions that have not been previously discussed, after the main elements of a deal are settled. Example: Asking for free accessories after closing a car sale.
Deadline Driven
Using deadlines to force a decision or concession from the other party. Example: Telling a supplier that the deal must be closed by end of day to get the discount.
Logrolling
Logrolling is a negotiation tactic where parties trade off meeting each other's demands by prioritizing their wants or needs. Example: Trading off salary for flexible work hours during a job offer negotiation.
Exploding Offers
Exploding offers are those that are only available for a short time frame, creating urgency for the other party. Example: A job offer that is rescinded if not accepted within a 48-hour window.
Highball/Lowball
Starting with a deliberately high or low initial offer that you know will not be accepted to shift the bargaining range. Example: Pricing a house well above market value to start negotiations.
Snow Job
The snow job tactic involves overwhelming the other party with so much information that they cannot analyze it all, leading to confusion. Example: A car salesman listing too many minor features and benefits to distract from the price.
Split the Difference
Offering to meet halfway between two negotiating positions as a compromise. Example: If two parties are 5,000.
© Hypatia.Tech. 2024 All rights reserved.