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Organizational Culture Elements
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Values
Beliefs that are shared among the stakeholders of an organization. For example, a company might value customer satisfaction above all else.
Norms
Unwritten rules and behaviors that are considered acceptable within the organization. Example: In some companies, it's normal to work late hours during the week.
Symbols
Objects or acts that represent ideas or qualities within the organization. An example would be a company's logo, which symbolizes its brand identity.
Shared Experiences
Past events that members of the organization have lived through together, shaping their collective memory. Example: A company-wide project that required collaboration across all departments.
Organizational Stories
Narratives shared among members that convey the values, traditions, and history of the organization. For example, the story of how a product came to be thanks to a chance discovery.
Behavioral Inhibitions
Unspoken limits on behaviors within the organization. For instance, abstaining from negative comments about colleagues in the workplace.
Innovation and Risk Taking
The degree to which employees are encouraged to be innovative and take risks. Example: A tech startup that allocates time for employees to work on their own creative projects.
Human Resource Policies
Policies that govern the recruitment, training, development, and management of employees. Example: A company's commitment to diversity in hiring.
Decision-making Processes
The methods by which decisions are made within the organization. An example is consensus decision-making, where all members have a say.
Strategic Priorities
The specific areas or goals that an organization focuses its efforts and resources on. For example, a business may prioritize research and development to stay ahead in innovation.
Mission
A statement that defines the organization's business, its objectives, and how it plans to reach those objectives. For example, a non-profit's mission to alleviate hunger in underprivileged communities.
Rituals
Ceremonial acts that occur within an organization. For example, an annual award ceremony to recognize outstanding employees.
Leadership Style
The manner in which leaders in the organization manage employees and make decisions. For example, a participative leadership style encourages employee input.
Power Structures
The hierarchy and distribution of power within the organization. For instance, a flat organization has few or no levels of middle management between staff and executives.
Behavioral Additions
Actions that employees are expected to perform in addition to their formal roles. An example could be an expectation for staff to contribute to charity events endorsed by the company.
Control Systems
The processes by which an organization monitors and manages its internal operations. For instance, financial audits that ensure fiscal responsibility.
Beliefs
Specific convictions or opinions that are widely accepted within the organization. For example, a belief in the importance of innovation to drive success.
Cultural Artifacts
The tangible and intangible items that represent an organization's culture. For instance, company merchandise like T-shirts with the corporate logo.
Attitudes Towards Change
How an organization reacts to external and internal pressures to change. An example is a company that embraces digital transformation to stay competitive.
Organizational Ethics
The moral principles and standards that guide behavior within the organization. For example, adhering to ethical sourcing of materials.
Subcultures
The distinct cultural groups that exist within the larger organizational culture. Example: A department within a company that has its own traditions and way of doing things.
Language
Jargon, slang, and slogans particular to an organization. For example, a tech company might use acronyms like 'API' or 'UX' commonly.
Myths
Stories that are told within the organization to express its values or history. Example: A legendary tale about the company's founder.
Vision
The inspirational depiction of what an organization aspires to achieve in the future. Example: A company's vision might be to become the global leader in sustainable energy.
Communication Patterns
How information is exchanged within an organization. Example: Open-door policy where employees feel free to communicate with management.
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