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Key Social Media Metrics

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Engagement Rate

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This measures the level of user interaction through likes, comments, shares, and saves. Important for understanding how compelling or relevant content is to the audience.

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Social Media Return on Investment (ROI)

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Calculates the financial return generated from social media activities in relation to the investment on these activities. Key for measuring profitability.

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Cost Per Click (CPC)

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This measures the cost of each user click on a sponsored social media post or ad. Important for budgeting and determining the financial efficiency of paid campaigns.

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Video Views

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Tracks the number of views a video post receives on social media. Indicates the level of video content engagement and can affect how often it's shown by the algorithm.

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Conversion Rate

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Measures the percentage of users who take a desired action as a result of your social media posts, like making a purchase or signing up for a newsletter. Important for ROI evaluation.

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Average Engagement Per Post

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Reflects the average number of interactions (likes, comments, shares) a post receives. Indicates the general effectiveness of content at generating user engagement.

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Applause Rate

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Refers to the ratio of approval actions (likes) a post receives relative to the total followers. Provides insight into the content that resonates positively with the audience.

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Share of Voice

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Measures the brand's visibility within the social media conversation compared to competitors. Highlights brand presence and relevance in the market.

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Click-Through Rate (CTR)

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Measures the percentage of people who click on a link out of the total who view the post. Important for understanding how effective content is at driving traffic to a targeted destination.

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Reach

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Measures the total number of unique users who see your content. Reach is vital for assessing how far your content is distributed beyond your immediate followers.

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Impressions

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Counts the number of times your content is displayed, regardless of clicks or engagement. Useful for understanding the frequency of content visibility.

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Follower Growth Rate

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Tracks the speed at which a brand's social media following increases. Important for evaluating brand popularity and the effectiveness of user acquisition strategies.

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Customer Response Rate

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Measures how often a brand responds to customer inquiries or comments on social media. It's important for customer service and satisfaction perspectives.

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Bounce Rate

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Measures the percentage of visitors who navigate away from the site after viewing only one page. A lower bounce rate suggests more engaging and relevant content.

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Post Reach-to-Follower Ratio

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Measures the reach of a post compared to the total number of followers. Indicates the extent to which content is seen by an audience beyond followers.

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