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Key Social Media Metrics
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Share of Voice
Measures the brand's visibility within the social media conversation compared to competitors. Highlights brand presence and relevance in the market.
Average Engagement Per Post
Reflects the average number of interactions (likes, comments, shares) a post receives. Indicates the general effectiveness of content at generating user engagement.
Engagement Rate
This measures the level of user interaction through likes, comments, shares, and saves. Important for understanding how compelling or relevant content is to the audience.
Reach
Measures the total number of unique users who see your content. Reach is vital for assessing how far your content is distributed beyond your immediate followers.
Click-Through Rate (CTR)
Measures the percentage of people who click on a link out of the total who view the post. Important for understanding how effective content is at driving traffic to a targeted destination.
Bounce Rate
Measures the percentage of visitors who navigate away from the site after viewing only one page. A lower bounce rate suggests more engaging and relevant content.
Applause Rate
Refers to the ratio of approval actions (likes) a post receives relative to the total followers. Provides insight into the content that resonates positively with the audience.
Social Media Return on Investment (ROI)
Calculates the financial return generated from social media activities in relation to the investment on these activities. Key for measuring profitability.
Follower Growth Rate
Tracks the speed at which a brand's social media following increases. Important for evaluating brand popularity and the effectiveness of user acquisition strategies.
Video Views
Tracks the number of views a video post receives on social media. Indicates the level of video content engagement and can affect how often it's shown by the algorithm.
Conversion Rate
Measures the percentage of users who take a desired action as a result of your social media posts, like making a purchase or signing up for a newsletter. Important for ROI evaluation.
Post Reach-to-Follower Ratio
Measures the reach of a post compared to the total number of followers. Indicates the extent to which content is seen by an audience beyond followers.
Impressions
Counts the number of times your content is displayed, regardless of clicks or engagement. Useful for understanding the frequency of content visibility.
Cost Per Click (CPC)
This measures the cost of each user click on a sponsored social media post or ad. Important for budgeting and determining the financial efficiency of paid campaigns.
Customer Response Rate
Measures how often a brand responds to customer inquiries or comments on social media. It's important for customer service and satisfaction perspectives.
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