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Voice User Interface (VUI) Principles
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Scalability
VUI should be designed to easily scale and accommodate an increasing number of users and evolving functionalities.
Personalization
VUI should offer personalized experiences, recognizing individual user preferences and adapting responses accordingly.
Accessibility
VUI should be designed to be accessible to users with varying abilities, including those with disabilities.
Contextual Understanding
VUI should understand the user's context to provide responses that make sense for their current situation or environment.
Consistency
VUI should maintain consistency in the interaction patterns and terminology used, making the interface more predictable and easier to use.
Error Handling
VUI should be able to handle errors gracefully, assisting the user to get back on track without frustration.
User Feedback
VUI should provide immediate and clear feedback to let users know that their input has been understood and is being processed.
Conversational Design
VUI should mimic a natural and fluid human conversation, providing a comfortable and efficient interaction.
Brevity
VUI should provide concise and to-the-point information, avoiding overwhelming the user with verbosity.
User Control
VUI should ensure that users feel in control of the interaction, with the ability to start, stop, and navigate through the conversation as desired.
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