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Catering Terminology

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Guéridon Service

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A style of catering service where food is prepared, finished, or presented to the guest at a tableside.

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Banquet Event Order (BEO)

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A document that outlines the details of a catering event including room set up, menu selections, and timelines.

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Mise en Place

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A French term meaning 'everything in its place', referring to the setup and organization of ingredients and equipment before cooking.

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Chafing Dish

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A metal dish with a heat source beneath it, used for keeping food warm during an event.

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Canapé

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A small, prepared and usually decorative food, held in the fingers and often eaten in one bite.

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Food Cost Percentage

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The cost of food supplies relative to the revenue they generate, typically expressed as a percentage.

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Action Station

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A cooking station where chefs prepare dishes to order and in view of the guests.

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Pax

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A term used in catering and the hospitality industry to refer to the number of guests or passages.

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Sommelier

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A trained and knowledgeable wine professional, typically working in fine restaurants, who specializes in all aspects of wine service.

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À La Carte

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Menu items priced and ordered separately, rather than as part of a set meal.

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Buffet Service

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A style of food service where guests serve themselves from a variety of dishes set out on a table or sideboard.

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Plated Service

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A catering format where each guest is served an individual plate with a portion of the meal.

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Family Style Service

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Serving method where platters of food are set at each table and guests serve themselves.

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Tasting Menu

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A collection of small portions of several dishes served by a restaurant as a single meal.

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Hors d'Oeuvres

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Small savory dishes typically served as appetizers before a meal.

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Head Table

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The main table in a dining setting, usually where the guests of honor or hosts are seated.

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Corkage Fee

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A charge levied by a restaurant or catering service for every bottle of alcohol brought in by a patron that was not purchased on the premises.

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Food Station

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A setup similar to a buffet, but includes multiple tables or areas where specific types of food are served.

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Back of House (BOH)

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The area of a restaurant or catering operation unseen by guests, where food is prepared and other operations take place.

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Walk-In

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A customer who arrives at a restaurant without a reservation.

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Setup and Strike

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The process of preparing an event space before guests arrive and dismantling it after they leave.

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FIFO (First In, First Out)

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An inventory management principle where the oldest stock (first in) is used first (first out) to ensure rotation and reduce waste.

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Vegan Menu

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A selection of dishes that do not contain any animal products including meat, dairy, eggs, or honey.

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Front of House (FOH)

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The area or activities of a restaurant or catering operation that customers see, including decor, seating, and service.

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Food and Beverage Minimum

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The least amount of money that a venue requires a group to spend on food and drink at an event.

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Overbooking

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Accepting more reservations than there is capacity for, based on the expectation of no-shows.

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Kosher Menu

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A selection of foods that conform to the regulations of kashrut, the Jewish dietary law.

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Gratuity

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A sum of money customarily given by a client or customer to certain service sector workers for the service they have performed.

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No-Show

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A guest who has made a reservation but does not arrive and does not cancel.

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Menu Engineering

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The study of the profitability and popularity of menu items and how these two factors influence placement on a menu.

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