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Cruise Ship Operations Vocabulary

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Bridge

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The navigational control center of a cruise ship, where the pilot and officers operate and steer the ship.

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Embarkation

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The process of passengers getting on board the cruise ship at the beginning of their voyage.

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Port of Call

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A stopover point where a cruise ship docks during a voyage, allowing passengers to visit the location.

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Muster Station

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The designated area where passengers gather during an emergency situation for instructions and to prepare for evacuation, if necessary.

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Galley

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The kitchen area on a cruise ship where the food for passengers and crew is prepared.

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Stateroom

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A passenger's private cabin or room on a cruise ship.

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Tender

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A smaller boat used to transport passengers from a cruise ship to shore when the ship is unable to dock at the port directly.

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Purser

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The officer responsible for the handling of money on board, as well as overall guest services and administrative work.

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Gangway

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The movable bridge-like structure used by passengers and crew to board or leave a ship.

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Sea Day

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A day during a cruise itinerary where the ship does not make any port stops and guests enjoy onboard activities and amenities.

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Lido Deck

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The outdoor pool area on a cruise ship where passengers can swim, sunbathe, and participate in outdoor activities.

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Shore Excursion

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A land tour option provided for passengers to explore the port destinations during a cruise.

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Freestyle Cruising

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A type of cruising experience that offers flexibility in dining options, attire, and schedule, with no set times or assigned seating.

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Main Dining Room

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The larger restaurant on a cruise ship where guests have most of their meals included in the cruise fare.

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Bow Thruster

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A propulsion device located at the bow (front) of the ship, which helps to improve maneuverability when docking or navigating tight waterways.

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Cruise Director

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The staff member on a cruise ship responsible for overseeing all onboard entertainment and activities.

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Duty-Free Shop

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A retail outlet on a cruise ship where passengers can purchase items without paying the local import tariffs or taxes.

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Aft

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The rear end or near the stern of the ship.

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Hull

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The main body of the cruise ship which includes the sides, bottom, and deck but does not include the masts, superstructure or machinery.

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Stern

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The back or rear of a ship.

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Oasis Class

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A class of Royal Caribbean cruise ships recognized as some of the largest in the world, featuring unique 'neighborhood' concepts.

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Dry Dock

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A period when a cruise ship is taken out of service for maintenance, repairs, or upgrades, usually taking place in a specialized facility.

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Crew Mess

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The dining area on a cruise ship designated for crew members.

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Hotel Manager

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The senior officer in charge of all guest-facing departments on a cruise ship, such as housekeeping, food service, and guest services.

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Disembarkation

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The process of passengers leaving the ship at the end of their cruise.

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