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Cruise Ship Operations Vocabulary
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Bridge
The navigational control center of a cruise ship, where the pilot and officers operate and steer the ship.
Embarkation
The process of passengers getting on board the cruise ship at the beginning of their voyage.
Port of Call
A stopover point where a cruise ship docks during a voyage, allowing passengers to visit the location.
Muster Station
The designated area where passengers gather during an emergency situation for instructions and to prepare for evacuation, if necessary.
Galley
The kitchen area on a cruise ship where the food for passengers and crew is prepared.
Stateroom
A passenger's private cabin or room on a cruise ship.
Tender
A smaller boat used to transport passengers from a cruise ship to shore when the ship is unable to dock at the port directly.
Purser
The officer responsible for the handling of money on board, as well as overall guest services and administrative work.
Gangway
The movable bridge-like structure used by passengers and crew to board or leave a ship.
Sea Day
A day during a cruise itinerary where the ship does not make any port stops and guests enjoy onboard activities and amenities.
Lido Deck
The outdoor pool area on a cruise ship where passengers can swim, sunbathe, and participate in outdoor activities.
Shore Excursion
A land tour option provided for passengers to explore the port destinations during a cruise.
Freestyle Cruising
A type of cruising experience that offers flexibility in dining options, attire, and schedule, with no set times or assigned seating.
Main Dining Room
The larger restaurant on a cruise ship where guests have most of their meals included in the cruise fare.
Bow Thruster
A propulsion device located at the bow (front) of the ship, which helps to improve maneuverability when docking or navigating tight waterways.
Cruise Director
The staff member on a cruise ship responsible for overseeing all onboard entertainment and activities.
Duty-Free Shop
A retail outlet on a cruise ship where passengers can purchase items without paying the local import tariffs or taxes.
Aft
The rear end or near the stern of the ship.
Hull
The main body of the cruise ship which includes the sides, bottom, and deck but does not include the masts, superstructure or machinery.
Stern
The back or rear of a ship.
Oasis Class
A class of Royal Caribbean cruise ships recognized as some of the largest in the world, featuring unique 'neighborhood' concepts.
Dry Dock
A period when a cruise ship is taken out of service for maintenance, repairs, or upgrades, usually taking place in a specialized facility.
Crew Mess
The dining area on a cruise ship designated for crew members.
Hotel Manager
The senior officer in charge of all guest-facing departments on a cruise ship, such as housekeeping, food service, and guest services.
Disembarkation
The process of passengers leaving the ship at the end of their cruise.
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