Explore tens of thousands of sets crafted by our community.
Business Communication Etiquette
15
Flashcards
0/15
Emailing a superior
Use formal greetings, be concise, and include a clear subject line.
Participating in a meeting
Arrive on time, listen actively, and contribute constructively.
Networking event
Have a succinct self-introduction, exchange business cards respectfully, and follow up.
Video conference call
Test your equipment, mute your microphone when not speaking, and dress appropriately.
Delivering negative feedback
Be empathetic, specific, and offer solutions or assistance.
Negotiating with clients
Research your client, listen to their needs, and aim for a win-win solution.
Asking for a raise
Schedule a private meeting, quantify your achievements, and practice your pitch.
Writing a formal report
Maintain a professional tone, structure information logically, and cite sources.
Introducing yourself to a new team
Be genuine, express your enthusiasm, and learn about your team members.
Proposing a new idea
Clearly outline benefits, anticipate potential objections, and provide evidence.
Social media interactions
Keep posts professional, respect privacy, and engage positively.
Handling confidential information
Secure documents, share only with authorized personnel, and follow company policies.
Dealing with a difficult coworker
Remain calm, address issues directly, and involve management if necessary.
Conducting an interview
Prepare your questions, create a comfortable atmosphere, and listen carefully to responses.
Making a sales pitch
Know your product well, understand your audience, and end with a clear call to action.
© Hypatia.Tech. 2024 All rights reserved.
