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Purpose and Activities Involved: Defining the scope of the reengineering effort by selecting key processes that are strategic or problematic. The goal is to pinpoint processes that will benefit most from reengineering.

Purpose and Activities Involved: Thorough examination of the current state of selected processes to identify inefficiencies, bottlenecks, or redundancies. This step ensures a deep understanding of the process as-is before modifications.

Purpose and Activities Involved: The redesign of selected business processes from the ground up to achieve dramatic improvements. This may involve rethinking how work is performed and often results in changes to staff roles, responsibilities, and workflows.

Purpose and Activities Involved: Securing the appropriate technology, personnel, or information necessary to support the redesigned process. This ensures the new process has the infrastructure required to operate effectively.

Purpose and Activities Involved: The actual rollout of the redesigned processes within the organization. This includes the practical steps of deploying new systems, training staff, and transitioning from old workflows to new ones.

Purpose and Activities Involved: The continuous communication of process changes to all stakeholders to ensure understanding and buy-in. Effective communication strategies are crucial to the successful adoption of new processes.