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Operational Risk Management

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Operational Risk

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The risk of loss resulting from inadequate or failed internal processes, people, systems, or external events. Examples include fraud, legal risks, and disasters.

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Risk Assessment

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A systematic process for identifying and evaluating operational risks. It involves identifying risk sources, assessing their potential impact, and determining controls. A use case is conducting an annual risk review to comply with regulatory standards.

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Key Risk Indicators (KRIs)

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Metrics that provide an early signal of increasing risk exposure in various areas of an organization. Used for monitoring potential problem areas. A use case is tracking transaction volumes for anomalies.

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Risk Appetite

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The level of risk that an organization is willing to accept in pursuit of its objectives. It guides decision-making and risk management strategy. A use case is defining how much financial risk the company is willing to take.

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Control Self-Assessment (CSA)

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A process through which internal controls are assessed and improved by the people responsible for the application. It engages employees to evaluate the efficacy of risk management and control procedures. A use case is identifying gaps in the control process.

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Incident Management

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A process for identifying, analyzing, and responding to operational risk events. It helps in minimizing the impact of incidents and improving future response. A use case is dealing with a data breach.

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Operational Risk Management Framework (ORMF)

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A structured process that identifies, assesses, manages, and monitors operational risks. It typically involves governance, risk identification, assessment, monitoring, and reporting. A use case is establishing a bank's operational risk management protocol.

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Scenario Analysis

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A tool used to anticipate the impact of extreme operational events and assesses the potential consequences. It helps in understanding unlikely but severe risks. A use case is planning for a natural disaster's impact on business continuity.

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Business Continuity Plan (BCP)

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A document outlining how a business will continue its critical functions during and after an emergency event. It is a proactive planning to ensure service resilience. A use case is designing a process to maintain operations during a power outage.

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Root Cause Analysis (RCA)

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A problem-solving method used to identify the underlying causes of an operational risk or failure. RCA is critical for implementing corrective actions. A use case is investigating the cause of a system outage.

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Stress Testing

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A simulation technique used to evaluate how certain stress conditions would affect a business. It is employed to forecast the potential risk scenarios' impacts. A use case is assessing the impact of a significant market downturn on a firm's finances.

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Operational Risk Capital Modeling

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A quantitative approach to estimating the capital required to cover potential operational losses. It involves statistical methods. A use case is determining the economic capital a bank should reserve for operational risks.

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Loss Data Collection

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The process of capturing and analyzing data related to operational loss events to understand risk exposure. It includes documenting loss events and their financial impact. A use case is maintaining a database of past incidents to guide future risk assessments.

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Risk Control Self-Assessment (RCSA)

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A method where business units evaluate their own risks and controls. It allows for a bottom-up assessment of operational risks. A use case is each department documenting their specific risks and control measures.

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Governance, Risk management, and Compliance (GRC)

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An integrated approach to managing the overall governance, risk, and compliance processes within an organization. It ensures that policies and procedures are aligned. A use case is implementing company-wide risk management policies.

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