
Explore tens of thousands of sets crafted by our community.
Consumer Behavior Theories
25
Flashcards
0/25




Maslow's Hierarchy of Needs




A five-tier model of human needs. Advertising can appeal to different levels of needs, from physiological to self-actualization.




Hedonic Treadmill Theory




Pursuit of happiness leads to a cycle of desire and gratification. Advertising exploits this by presenting products as new sources of happiness, emphasizing continuous consumption.




Scarcity Principle




Limited availability increases desirability. Advertising denotes scarcity through limited-time offers or exclusive products to prompt quicker consumer decisions.




Theory of Cognitive Dissonance




People desire consistency in their beliefs, attitudes, and behaviors. Ads can either alleviate dissonance or create a state that can only be resolved by purchasing the product.




Heuristic-Systematic Model




Two processing routes: heuristic is quick and effortless, systematic is detailed and critical. Ads use heuristic cues for quick decisions or systematic messaging for thoughtful decisions.




AIDA Model




Attention, Interest, Desire, Action Principle. AIDA is used in advertising to structure the stages of consumer engagement and action towards a product.




Cognitive Dissonance Theory




Mental discomfort from conflicting thoughts or beliefs. Advertising can aim to resolve dissonance through product positioning or by changing consumer beliefs.




Diffusion of Innovations Theory




The process by which an innovation is adopted over time. Advertising aims to accelerate the adoption process by targeting different segments, from innovators to laggards.




Theory of Reasoned Action




Intentions predict behavior, influenced by attitudes and norms. In advertising, it is used to develop campaigns that shape consumer attitudes and perceived norms to drive intentions.




Cultivation Theory




Long-term exposure to media shapes perceptions of reality. Advertising contributes to cultivation by repeatedly showing messages that reinforce certain products or lifestyles.




Habit Formation Theory




Habits are automatic behaviors formed through repetition. Advertising encourages product use by creating easy-to-repeat routines and associating them with positive outcomes.




Social Proof Theory




People look to others when determining proper behavior. Advertising uses social proof through user testimonials, reviews, and influencer endorsements to persuade consumers.




Reciprocity Principle




People tend to return favors. Advertising uses promotions or free samples to invoke the reciprocity principle, encouraging consumers to make purchases.




Transtheoretical Model of Behavior Change




Behavior change is a process of stages: pre-contemplation, contemplation, preparation, action, and maintenance. Advertising targets different stages to move consumers towards a behavior change such as product adoption.




Fogg Behavior Model




Behavior is prompted by motivation, ability, and triggers. In advertising, this model is used to craft messages that motivate consumers, ensuring they feel capable of taking action and providing clear triggers to do so.




Mere Exposure Effect




Increased exposure to a stimulus improves its perception. Advertising capitalizes on this by frequently displaying brand messages to increase consumer preference.




Sleeper Effect Theory




Over time, people may forget the source of information but remember the message. Advertising utilizes this by creating memorable messages that persist even after the ad source is forgotten.




Consumer Socialization Theory




Consumers learn behavior and norms through social interactions. Advertising targets age groups to shape purchasing patterns and brand loyalty from an early age.




Theory of Planned Behavior




Behavior is influenced by intentions, control beliefs, and subjective norms. Advertising attempts to shape these components to drive specific consumer behaviors.




Self-Perception Theory




People infer their attitudes from their behaviors. Ads create situations where consumers can imagine using a product, thus influencing their perception and attitudes towards the brand.




Elaboration Likelihood Model (ELM)




Two routes to persuasion: central and peripheral. Application involves tailoring advertisement complexity based on the audience’s likelihood to process information.




Uses and Gratifications Theory




Consumers use media to satisfy specific needs or desires. Advertising leverages this by creating content that satisfies these needs thus attracting consumer attention.




Expectancy Theory




Behavior is a result of expected outcomes. Advertising influences expectations by suggesting certain rewards or benefits from using a product or service.




Social Learning Theory




Learning occurs by observing others. Advertising uses endorsements and testimonials to illustrate desirable behavior and outcomes, thereby encouraging imitation.




Attitude Function Theory




Attitudes serve functions for individuals. Advertising can create or adjust attitudes about a product to serve these functions, such as ego-defensive or value-expressive functions.
© Hypatia.Tech. 2024 All rights reserved.