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Marketing Mix - The 4 Ps
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Product
The goods or services offered by a company to customers. It includes the variety of products, the quality, design, features, packaging, and customer service. Examples: Apple's iPhone with its unique features, Coca-Cola's variety of beverages.
Price
The amount of money consumers must pay to acquire a product or service. It includes list price, discounts, payment terms, and financing options. Examples: Discounting older models when a new one is released, luxury brands maintaining high prices to preserve exclusivity.
Place
The distribution of the product or service - how it gets from the producer to the consumer. It includes locations, channels, inventory, transportation, and logistics. Examples: Amazon's online storefront, Walmart's extensive network of physical stores.
Promotion
The methods used to inform and persuade customers about products/services. It includes advertising, sales promotion, public relations, and direct marketing. Examples: Buy-one-get-one-free sales, social media advertising campaigns, press releases.
Product Life Cycle
The progression of a product through introduction, growth, maturity, and decline phases. Impacts decisions on Product in the marketing mix. Examples: The initial release of a new tech gadget, the sustained popularity of a software platform, phasing out old models of cars.
Pricing Strategy
Influences how the Price of a product is determined, taking into account cost, competition, and customer demand. Examples: Penetration pricing to enter new markets, premium pricing for luxury goods, competitive pricing to match rivals.
Distribution Channels
Part of Place, these are the paths that a product or service follows from the producer to the consumer. Examples: Direct sales through a company website, selling through retailers, or using wholesalers.
Advertising Campaign
A series of advertisement messages that share a single idea and theme, part of the Promotion aspect of marketing. Examples: Apple's 'Think Different', Nike's 'Just Do It', Coca-Cola's 'Share a Coke'.
Market Segmentation
The division of a market into distinct groups of buyers with different needs, characteristics, or behaviors. Facilitates targeted Products and Promotions. Examples: Age-based marketing for toys, geographic segmentation by climate, income-based product lines.
Branding
The process involved in creating a unique name and image for a product in the consumers' mind, mainly through advertising campaigns with a consistent theme. It's part of Product and Promotion. Examples: Nike's swoosh, McDonald's golden arches, Apple's bitten apple logo.
Sales Promotion
A strategy to increase sales short-term, involving incentives for buyers. Part of Promotion. Examples: Coupons, discounts during holidays, limited-time offers.
Value Proposition
It describes the benefit that a customer will get from a product or service, justifying the Price. Examples: Tesla's innovation and sustainability, Amazon's convenience and fast delivery, Walmart's everyday low prices.
Customer Service
Assistance provided by a company to those people who buy or use its products or services. It influences customer perception of the Product. Examples: 24/7 helpline, free returns, loyalty programs.
Price Elasticity
A measure of how responsive the demand for a product is to a change in its price. Part of pricing strategy for Price.
Direct Marketing
A form of advertising in which companies provide physical marketing materials to consumers to communicate information about a product or service, a component of Promotion. Examples: Mail catalogs, telemarketing, personalized emails.
E-commerce
Buying and selling of goods and services using the internet, and the transfer of money and data to execute these transactions. Affects both Place and Promotion. Examples: Online shopping platforms like Amazon, eBay, and Etsy.
Public Relations
Strategies used by a company to manage and guide the perception of the public about itself, involving maintaining positive relations with the media and community. Part of Promotion. Examples: Press releases, charity events, response to public issues.
Supply Chain
A system of organizations, people, activities, information, and resources involved in supplying a product or service from supplier to customer. It influences the Place aspect. Examples: The journey of coffee from growers to coffee shops, Apple's global supply chain for iPhones.
Cost-Plus Pricing
A pricing method where a fixed percentage of profit is added to the total cost of making a product. Affects the Price of the marketing mix.
Promotional Mix
The combination of promotional tools used by a business, including advertising, sales promotion, public relations, personal selling, and direct marketing. Part of the overall Promotion strategy. Examples: A new smartphone release using TV ads, social media, press releases, and in-store promotions.
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