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Library Metrics and Analytics

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Reference Transactions

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Quantifies the number of times library staff provide informational assistance. Use the count of reference questions answered to gauge staff workload and information service quality.

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Collection Size

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Reflects the total number of items available in the library's collection. Monitor to ensure the library’s collection growth aligns with user needs and space constraints.

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Acquisitions Expenditure

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Measures funds spent on adding to the collection. Analyze the expenditure against the library’s budget and collection goals.

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Circulation Per User

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Measures the average number of items checked out by each library user. To use it, divide the total circulation by the number of registered users to assess the library's usage rate.

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Program Attendance

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Assesses the number of attendees at library programs. Track attendance over time to determine program effectiveness and community engagement.

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Volunteer Hours

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Tracks the number of hours contributed by volunteers. Evaluate to appreciate community engagement, as well as to supplement staff efforts.

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E-resources Usage

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Measures the frequency of electronic resource access. Analyze usage data to align e-resource expenditures with patron needs.

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Public Computer Usage

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Tracks the frequency and duration of computer workstation usage by patrons. Data can inform decisions on tech investments and digital literacy programs.

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Collection Turnover Rate

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Shows how often the library’s collection is renewed or circulated. Calculate by dividing the total number of items circulated by the collection size.

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User Satisfaction Rate

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Gauges library user contentment. Utilize surveys to collect data, then calculate the percentage of users who express satisfaction to understand the service quality.

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Interlibrary Loan Transactions

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Counts the items borrowed and lent between libraries. Use these stats to assess network cooperation and patron demand diversity.

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Visitor Count

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Records the number of people entering the library. Monitor counts to understand peak times and total reach of the library.

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