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Library Metrics and Analytics
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Circulation Per User
Measures the average number of items checked out by each library user. To use it, divide the total circulation by the number of registered users to assess the library's usage rate.
Reference Transactions
Quantifies the number of times library staff provide informational assistance. Use the count of reference questions answered to gauge staff workload and information service quality.
Program Attendance
Assesses the number of attendees at library programs. Track attendance over time to determine program effectiveness and community engagement.
Collection Size
Reflects the total number of items available in the library's collection. Monitor to ensure the library’s collection growth aligns with user needs and space constraints.
Collection Turnover Rate
Shows how often the library’s collection is renewed or circulated. Calculate by dividing the total number of items circulated by the collection size.
Public Computer Usage
Tracks the frequency and duration of computer workstation usage by patrons. Data can inform decisions on tech investments and digital literacy programs.
Acquisitions Expenditure
Measures funds spent on adding to the collection. Analyze the expenditure against the library’s budget and collection goals.
User Satisfaction Rate
Gauges library user contentment. Utilize surveys to collect data, then calculate the percentage of users who express satisfaction to understand the service quality.
Interlibrary Loan Transactions
Counts the items borrowed and lent between libraries. Use these stats to assess network cooperation and patron demand diversity.
Visitor Count
Records the number of people entering the library. Monitor counts to understand peak times and total reach of the library.
E-resources Usage
Measures the frequency of electronic resource access. Analyze usage data to align e-resource expenditures with patron needs.
Volunteer Hours
Tracks the number of hours contributed by volunteers. Evaluate to appreciate community engagement, as well as to supplement staff efforts.
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