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Types of Consumer Buying Behavior

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Complex Buying Behavior

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This behavior is exhibited when consumers are highly involved in a purchase and perceive significant differences among brands. It often occurs with expensive or infrequently bought products.

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Dissonance-Reducing Buying Behavior

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Occurs when consumers are highly involved with an expensive, infrequent, or risky purchase, but see little difference between brands. After purchase, they might experience post-purchase dissonance.

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Habitual Buying Behavior

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This behavior happens when there is low consumer involvement and little significant brand difference. Purchases are often of low cost, and consumers make them out of habit without much deliberation.

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Variety-Seeking Buying Behavior

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Occurs in situations with low consumer involvement but significant perceived brand differences. Consumers often switch brands for the sake of variety rather than dissatisfaction.

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Impulse Buying Behavior

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A type of behavior characterized by a sudden, powerful, and seemingly uncontrollable urge to buy something immediately. It is spontaneous and without a pre-shopping intention.

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