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Reverse Logistics and Returns Management
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Recycling
Transforming waste materials into new products to prevent waste of potentially useful materials.
Returns Management
Overseeing the process of handling returned items, including customer policies, restocking, and disposal.
Remanufacturing
The process of restoring used products to like-new condition.
Gatekeeping
Preventing unwanted returns by setting stringent return policies and inspection at entry points.
Return to Vendor (RTV)
The process of sending defective or unsold products back to the original vendor rather than the end consumer.
Life Cycle Analysis
Assessment of the environmental impacts associated with all stages of a product's life.
Third-Party Logistics (3PL) Providers
Outsourced companies that handle reverse logistics operations such as transportation, warehousing, and disposal.
Cost-Benefit Analysis
Assessing the economic feasibility of reverse logistics operations, balancing the costs against the benefits.
Reverse Logistics
The process of moving goods from their final destination for the purpose of capturing value or proper disposal.
Liquidation
Selling off excess, overstocked, or obsolete inventory typically at a significant discount.
Avoidance
Reducing the volume of returns through customer education and improved product quality.
Reverse Logistics Network
A system of facilities and transportation options that manage the return, processing, and value recovery of products.
Closed-Loop Supply Chain
A supply chain system designed to optimize forward and reverse flows for maximum sustainability.
E-Waste Management
The proper disposal and recycling of electronic waste to prevent environmental damage and data breaches.
Value Recovery
The process of obtaining usable value from returned or discarded products through reuse, resale, or recycling.
Refurbishing
Repairing and cleaning a product to be used again without completely rebuilding it.
Asset Recovery
Recovering as much of the product or material value as possible, through refurbishing, recycling, or reselling.
Disposition
The final placement or selling method of returned products, such as selling as second-hand, recycling, or destroying.
Secondary Market Sales
The selling of refurbished, used, or remanufactured products in markets outside of primary sales channels.
Remittance Processing
The system for processing payments or refunds due to customers in a return transaction.
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