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Supply Chain Negotiation Tactics

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BATNA

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Best Alternative to a Negotiated Agreement: The most advantageous alternative course of action a party can take if negotiations fail.

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ZOPA

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Zone of Possible Agreement: The range in which two parties can find common ground during a negotiation.

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Anchoring

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The practice of establishing a reference point (anchor) around which negotiations will revolve and can strongly influence the final outcome.

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Win-Win Negotiation

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Striving for a deal that benefits both parties, focusing on interests rather than positions.

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Silence

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Using pauses strategically during negotiations to allow the other party to consider your points or to create an opportunity for them to fill the silence.

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Deadlines

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Setting a time constraint can create a sense of urgency which may motivate the other party to agree to terms more quickly and potentially make concessions.

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Bracketing

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The practice of reaching a compromise by both parties making concessions that are 'bracketed' by their initial positions.

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Good Cop/Bad Cop

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A negotiation strategy where one team member is accommodating and agreeable (good cop) while the other is demanding and tough (bad cop).

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Highball/Lowball

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Starting with an extremely high or low initial offer that you know will not be accepted to then make gradual concessions towards your target.

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Concession Patterns

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The deliberate patterning of concessions and the pace at which they are made can affect the negotiation dynamics and outcomes.

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Walk Away Point

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The least favorable point at which one will accept a deal. Also known as the reservation point.

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Bundling

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Combining several issues or items together in one negotiation to create joint value and make trade-offs possible.

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Nibbling

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A tactic where one party asks for a number of small concessions after the main elements of a deal have been agreed upon, often just before signing the contract.

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Normalization

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Adjusting data to account for differences in scale or practices to ensure comparability across different suppliers or scenarios in the negotiation process.

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Scarcity

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Creating or highlighting a sense of limited availability for the deal or terms being offered, in order to induce the other party to act quickly.

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Integrative Tactics

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Approaches that look for solutions that satisfy the needs and objectives of both parties, creating a win-win outcome.

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Distributive Tactics

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Strategies focused on dividing a fixed amount of resources, often leading to a win-lose outcome.

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Framing

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Presenting information in a way that emphasizes certain aspects over others to shape the perception and response of the other party.

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Contingent Agreements

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Building conditions or 'if-then' scenarios into an agreement to account for uncertainty and ensure fairness.

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Multiple Equivalent Simultaneous Offers (MESOs)

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Presenting multiple offers at the same time that are equally valuable to the offeror, which helps in understanding the other party's preferences and priorities.

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