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Supply Chain Negotiation Tactics
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BATNA
Best Alternative to a Negotiated Agreement: The most advantageous alternative course of action a party can take if negotiations fail.
ZOPA
Zone of Possible Agreement: The range in which two parties can find common ground during a negotiation.
Anchoring
The practice of establishing a reference point (anchor) around which negotiations will revolve and can strongly influence the final outcome.
Win-Win Negotiation
Striving for a deal that benefits both parties, focusing on interests rather than positions.
Silence
Using pauses strategically during negotiations to allow the other party to consider your points or to create an opportunity for them to fill the silence.
Deadlines
Setting a time constraint can create a sense of urgency which may motivate the other party to agree to terms more quickly and potentially make concessions.
Bracketing
The practice of reaching a compromise by both parties making concessions that are 'bracketed' by their initial positions.
Good Cop/Bad Cop
A negotiation strategy where one team member is accommodating and agreeable (good cop) while the other is demanding and tough (bad cop).
Highball/Lowball
Starting with an extremely high or low initial offer that you know will not be accepted to then make gradual concessions towards your target.
Concession Patterns
The deliberate patterning of concessions and the pace at which they are made can affect the negotiation dynamics and outcomes.
Walk Away Point
The least favorable point at which one will accept a deal. Also known as the reservation point.
Bundling
Combining several issues or items together in one negotiation to create joint value and make trade-offs possible.
Nibbling
A tactic where one party asks for a number of small concessions after the main elements of a deal have been agreed upon, often just before signing the contract.
Normalization
Adjusting data to account for differences in scale or practices to ensure comparability across different suppliers or scenarios in the negotiation process.
Scarcity
Creating or highlighting a sense of limited availability for the deal or terms being offered, in order to induce the other party to act quickly.
Integrative Tactics
Approaches that look for solutions that satisfy the needs and objectives of both parties, creating a win-win outcome.
Distributive Tactics
Strategies focused on dividing a fixed amount of resources, often leading to a win-lose outcome.
Framing
Presenting information in a way that emphasizes certain aspects over others to shape the perception and response of the other party.
Contingent Agreements
Building conditions or 'if-then' scenarios into an agreement to account for uncertainty and ensure fairness.
Multiple Equivalent Simultaneous Offers (MESOs)
Presenting multiple offers at the same time that are equally valuable to the offeror, which helps in understanding the other party's preferences and priorities.
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