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Active listening ensures that patients feel heard and understood, which can lead to increased trust and a more accurate understanding of the patient’s needs, improving the quality of care.

Expressing empathy can help build a rapport with patients, reduce anxiety, and increase patient satisfaction by making them feel supported and valued.

Acknowledging and respecting patients’ wishes and choices can lead to more personalized care, adherence to treatment plans, and overall patient satisfaction.

Speaking clearly and checking for understanding ensures that patients grasp their health information, which can improve patient satisfaction and empowerment.

Involving patients in the decision-making process can lead to better patient engagement, increased satisfaction with care received, and patients feeling more in control of their health outcomes.

Maintaining patient confidentiality helps to ensure trust in the provider-patient relationship and encourages open communication, vital for quality patient care.

Providing consistent information and care across providers helps to prevent confusion and errors, while promoting a seamless experience for the patient.

Providing clear and accessible information helps patients understand their health conditions and the treatments they are receiving, leading to better health outcomes and adherence to treatment plans.

Being culturally competent improves communication effectiveness and patient comfort, leading to higher satisfaction and potentially better adherence to healthcare advice.