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Cross-Cultural Conflict Resolution

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Forcing

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Imposing one's will on the other. Can be effective in hierarchical cultures with clear power distances where authority is respected, like in Russia.

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Active Listening

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Focused, empathetic listening to understand and acknowledge others' perspectives. Effective in collaborative cultures valuing interpersonal relations, like Japan.

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Accommodation

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One party yields to the other's demands. This is generally effective in collectivist cultures that emphasize group harmony, like Korea.

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Negotiation

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Parties involved discuss to reach a mutually acceptable solution. Often used in individualistic cultures such as the United States.

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Mediation

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A neutral third party facilitates dialogue between disputants. Particularly effective in societies with aversion to direct confrontation, such as the Netherlands.

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Compromise

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Each party makes concessions to achieve a settlement. Works well where direct communication is valued but saving face is also important, like in Australia.

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Joint Problem Solving

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A method where parties come together to solve a problem collectively, effective in egalitarian cultures that encourage open dialogue, such as Canada.

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Collaboration

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Parties work together to find a creative solution satisfying all. It’s valued in cultures with a strong orientation towards teamwork, such as Sweden.

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Avoidance

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Ducking the conflict or withdrawing from it. Can be effective in high-context cultures where direct confrontation is frowned upon, such as Thailand.

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Appealing to Higher Authority

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Involves bringing in a respected leader or institution to settle the dispute. Effective in cultures with great respect for authority, such as in Brazil.

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