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Key Concepts in Intercultural Communication
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Uncertainty Avoidance
The extent to which members of a culture feel threatened by ambiguous or unknown situations and have created beliefs and institutions to avoid them.
Intercultural Competence
The ability to communicate effectively and appropriately with people of other cultures by applying knowledge about them and being mindful and adaptable.
Cross-Cultural Communication
Communication between people with differing cultural identities. One must navigate shared meaning, which varies based on cultural background.
Monochronic Time
The view of time in which things are done in sequence; a linear and compartmentalized approach to time management.
Cultural Relativism
The principle that an individual's beliefs and activities should be understood by others in terms of that individual's own culture.
Nonverbal Communication
The transfer of information through body language, facial expressions, gestures, and without the use of spoken language.
Low-context Culture
A culture that communicates explicitly, using direct messages that are understood at face value and rely less on context.
Emotional Intelligence
The ability to identify, understand, and manage one's own emotions and the emotions of others in intercultural contexts.
Power Distance
The degree to which the less powerful members of a society accept and expect that power is distributed unequally.
Stereotyping
Having an oversimplified, fixed idea or image of a particular type of person or thing, which often leads to prejudgments.
Individualism vs. Collectivism
A cultural dimension that reflects the degree to which individuals are integrated into groups or expected to look after themselves and their immediate family only.
Polychronic Time
The view of time that is less structured; individuals may do several activities at once and value relationships over schedules.
Ethnocentrism
The act of judging another culture based on preconceptions that are found in the values and standards of one's own culture.
High-context Culture
A culture where communication relies heavily on underlying context, nonverbal cues, and silence rather than explicit words.
Cultural Imperialism
The domination of a culture by another, particularly where media and entertainment are used to impose certain values or customs over another society.
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