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ADA Compliance for Hospitality

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Wheelchair Accessible Routes

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Ensure all areas accessible to guests have paths of travel that are at least 36 inches wide and free of obstructions, with ramps as needed for level changes.

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Accessible Parking Spaces

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Provide designated parking spaces that are clearly marked for accessibility, including adequate space for van-accessible spots with an access aisle.

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Guest Room Accessibility

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Offer rooms that are ADA compliant, with features such as lowered switches, visual alarms, grab bars in the bathroom, and sufficient maneuvering space.

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Service Animal Policies

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Allow service animals in all areas where guests are able to go and provide staff training on service animal accommodation.

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Website Accessibility

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Ensure the hotel's website is accessible, with features like alt-text for images, keyboard navigation, and content readable by screen readers.

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Accessible Communication Features

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Provide auxiliary aids and services such as TDD devices, closed captioning on TVs, and braille or large print materials upon request.

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Accessible Seating in Dining Areas

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Ensure dining facilities have wheelchair accessible seating and that pathways to these areas are at least 36 inches wide.

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Accessible Restrooms in Common Areas

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Provide at least one accessible restroom in common areas, equipped with features like grab bars, accessible sinks, and sufficient turnaround space for a wheelchair.

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Emergency Preparedness and Evacuation Procedures

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Develop emergency response procedures that address the needs of guests with disabilities and train staff on these procedures.

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Accessibility of Public Entrances

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All public entrances must be accessible, with doors wide enough for wheelchairs and automatic doors where feasible.

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Hearing-Impaired Accessibility

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Provide visual alerts for in-room notification devices like doorbells and phone rings, and ensure public announcements are also accessible through visual means.

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Swimming Pool Accessibility

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Pools must have at least one means of accessible entry, such as a lift or sloped entry, and clear signage indicating the accessible features.

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Fitness Center Accessibility

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Provide accessible exercise equipment, clear floor space for wheelchair movement, and visible signage for locating the accessible equipment.

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Conference and Meeting Room Accessibility

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Have accessible meeting rooms with assistive listening devices, provide accessible furniture and adequate space for maneuverability for all arrangements.

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Spa and Wellness Facility Accessibility

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Ensure treatment rooms have enough space for a wheelchair to turn, and provide tables that are height adjustable or have a transfer area.

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