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ADA Compliance for Hospitality
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Flashcards
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Wheelchair Accessible Routes
Ensure all areas accessible to guests have paths of travel that are at least 36 inches wide and free of obstructions, with ramps as needed for level changes.
Accessible Parking Spaces
Provide designated parking spaces that are clearly marked for accessibility, including adequate space for van-accessible spots with an access aisle.
Guest Room Accessibility
Offer rooms that are ADA compliant, with features such as lowered switches, visual alarms, grab bars in the bathroom, and sufficient maneuvering space.
Service Animal Policies
Allow service animals in all areas where guests are able to go and provide staff training on service animal accommodation.
Website Accessibility
Ensure the hotel's website is accessible, with features like alt-text for images, keyboard navigation, and content readable by screen readers.
Accessible Communication Features
Provide auxiliary aids and services such as TDD devices, closed captioning on TVs, and braille or large print materials upon request.
Accessible Seating in Dining Areas
Ensure dining facilities have wheelchair accessible seating and that pathways to these areas are at least 36 inches wide.
Accessible Restrooms in Common Areas
Provide at least one accessible restroom in common areas, equipped with features like grab bars, accessible sinks, and sufficient turnaround space for a wheelchair.
Emergency Preparedness and Evacuation Procedures
Develop emergency response procedures that address the needs of guests with disabilities and train staff on these procedures.
Accessibility of Public Entrances
All public entrances must be accessible, with doors wide enough for wheelchairs and automatic doors where feasible.
Hearing-Impaired Accessibility
Provide visual alerts for in-room notification devices like doorbells and phone rings, and ensure public announcements are also accessible through visual means.
Swimming Pool Accessibility
Pools must have at least one means of accessible entry, such as a lift or sloped entry, and clear signage indicating the accessible features.
Fitness Center Accessibility
Provide accessible exercise equipment, clear floor space for wheelchair movement, and visible signage for locating the accessible equipment.
Conference and Meeting Room Accessibility
Have accessible meeting rooms with assistive listening devices, provide accessible furniture and adequate space for maneuverability for all arrangements.
Spa and Wellness Facility Accessibility
Ensure treatment rooms have enough space for a wheelchair to turn, and provide tables that are height adjustable or have a transfer area.
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