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Privacy Laws in Hospitality
15
Flashcards
0/15
Unauthorized access to guest information
Legal obligations to safeguard guest data with secure systems
Surveillance without consent
Legal obligations to inform guests of surveillance and obtain consent where required
Data breaches
Legal obligations to report breaches and notify affected individuals
Sharing of guest data without consent
Legal obligations to obtain explicit consent before sharing data
Inadequate data storage and retention policies
Legal obligations to store data securely and only for necessary duration
Lack of guest control over personal information
Legal obligations to provide guests with access and control over their data
Negligence in employee training on privacy
Legal obligations to train staff in privacy protection measures
Use of guest data for marketing without consent
Legal obligations to acquire consent before using data for marketing
Insufficient policies for third-party service providers
Legal obligations to ensure third-party compliance with privacy laws
Invasion of guest privacy by staff
Legal obligations to enforce strict employee conduct regarding privacy
Lack of a privacy officer or designated privacy team
Legal obligations to designate a privacy officer or team responsible for data handling
Vulnerability of payment systems to fraud
Legal obligations to secure payment systems and comply with PCI DSS standards
Lack of clear and accessible privacy policy
Legal obligations to provide guests with a clear, accessible, and comprehensive privacy policy
Improper handling of sensitive guest documents
Legal obligations to handle documents with care and dispose of them securely
Recording of telephone calls with guests without consent
Legal obligations to notify and obtain consent for any call recording
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