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E-commerce and Online Booking Laws
15
Flashcards
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Consumer reviews and content
Legal considerations regarding user-generated content such as reviews on booking platforms
Customer data protection
Data privacy laws that affect the handling of customer information by hospitality services
Accessibility requirements for online booking platforms
Legal standards for ensuring booking websites are accessible to all users, including those with disabilities
Intellectual property infringement
Avoiding intellectual property issues such as trademark infringement in online hospitality promotions
Rate parity clauses
Legal implications of rate parity agreements in online hospitality bookings
Price discrimination in online bookings
Laws affecting differential pricing based on customer data in the hospitality industry
Cancellation policies for online bookings
Refund and cancellation laws for e-commerce bookings in the hospitality industry
Compliance with international e-commerce laws
The complexities of complying with e-commerce hospitality laws across different jurisdictions
Sustainable and ethical practices in online bookings
Regulations aimed at promoting sustainability and social responsibility in the e-commerce hospitality segment
Overbooking and walk policies
Regulations regarding overbooking and compensation policies for guests
Service fees and added charges
Disclosure and consumer consent related to service fees and additional charges in online bookings
Payment security for online transactions
Security standards and regulations for processing payments on hospitality booking platforms
Data analytics and customer profiling
Use of customers' booking data and analytics within the scope of legal privacy frameworks
Third-party liability in online hospitality transactions
The legal responsibility of third-party booking platforms when transactions encounter problems
Taxes on online hospitality bookings
Tax obligations and regulations for e-commerce transactions in the hospitality sector
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