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Innkeeper's Laws
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Flashcards
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Innkeeper’s Right to Refuse Service
Right to refuse service to any person as long as it does not contravene anti-discrimination laws.
Innkeeper’s Lien
Right to retain a guest's belongings until payment is made for accommodations provided.
Duty to Protect Guests
Obligation to take reasonable steps to ensure the safety and security of guests.
Duty to Maintain Premises
Obligation to keep the premises reasonably safe and in good repair for guests.
Duty of Competency in Providing Services
Obligation to perform all services with reasonable care and skill.
Innkeeper’s Liability for Guest’s Property
Obligation to take reasonable care of guest’s property; liability for losses may be limited under certain conditions.
Notice of Innkeeper’s Rights and Limitations
Right and obligation to post a notice stating the innkeeper’s rights and limitations of liability.
Duty to Provide Habitability
Obligation to provide lodging that meets basic health and safety standards.
Innkeeper’s Prerogative to Evict a Guest
Right to evict a guest for reasonable causes, such as non-payment or disruptive behavior.
Obligation to Post Rates
Obligation to clearly display accommodation rates.
Lost and Found Policy
Obligation to handle items left by guests in a manner prescribed by law or hotel policy.
Privacy of Guest Information
Obligation to protect the privacy of guests and not disclose personal information without consent.
Compliance with the Americans with Disabilities Act (ADA)
Obligation to provide accessible accommodations to guests with disabilities.
Overbooking Policy
Right to overbook as a business practice, but with obligations to accommodate or compensate guests if no room is available.
Food Safety and Hygiene Regulations
Obligation to adhere to food safety regulations to protect the health of guests.
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