Explore tens of thousands of sets crafted by our community.
Digital Marketing for Hotels
15
Flashcards
0/15
SEO (Search Engine Optimization)
SEO is used in the hotel industry to improve the website's visibility on search engines to attract more potential guests by ranking higher for relevant search queries.
PPC (Pay-Per-Click) Advertising
PPC is a model of digital marketing where hotels pay a fee each time one of their ads is clicked, often used to drive traffic to their booking pages directly.
Content Marketing
Content marketing for hotels involves creating and sharing valuable content to attract, engage, and retain an audience, and position the hotel as a destination.
Social Media Marketing
Hotels use social media platforms to build brand awareness, engage with guests, promote special deals, and provide customer service.
Email Marketing
Email marketing is used by hotels to send personalized communication and offers to past and potential guests, encouraging repeat bookings and promoting loyalty.
Reputation Management
Hotels actively manage online reviews and feedback to maintain a positive brand image, address customer complaints, and improve service quality.
Influencer Marketing
Hotels collaborate with influencers to reach larger or niche audiences by leveraging the influencers' followers to increase brand exposure and credibility.
Booking Engine
A booking engine is an online system that enables direct hotel bookings through the hotel's own website, offering guests a convenient and often lower-cost booking option.
Website User Experience (UX)
Improving the hotel's website UX is essential to facilitate the booking process, reduce bounce rates, and improve overall customer satisfaction.
Rate Parity
Rate parity involves maintaining consistent pricing for the same room type across all distribution channels, ensuring fairness and transparency for the guests.
Remarketing
Remarketing helps hotels to re-engage visitors who have left the website without booking, using targeted ads to remind them of the hotel and prompt a booking.
Loyalty Programs
Hotels use digital loyalty programs to offer rewards and incentives for repeat guests, fostering loyalty and increasing the likelihood of recurrent direct bookings.
Metasearch Advertising
Hotels leverage metasearch engines like Trivago and Kayak to display real-time room rates from various booking channels, aiming to drive direct bookings at competitive rates.
Online Public Relations
Online PR for hotels involves managing digital press releases, partnerships, and events to build and uphold the hotel's brand image and reach.
Customer Relationship Management (CRM) Software
CRM software is used by hotels to manage and analyze interactions with current and potential guests, aiming to improve business relationships and customer retention.
© Hypatia.Tech. 2024 All rights reserved.