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A fixed fee that customers pay to enter a bar or restaurant, often includes some small item or service. For example, 'A $10 cover charge includes entry and a complimentary drink.'$

A guest who arrives at a restaurant without a reservation. For instance, 'We have a table ready for walk-ins.'

A term used to indicate that an item on the menu is no longer available. Example usage: 'The salmon has been 86'd for tonight.'

The rate at which tables are vacated and then occupied by new customers in a restaurant. For example, 'The high turnover rate tonight means more guests can be seated.'

Short for complimentary, referring to free services or items provided to guests. Example: 'We offered a comp dessert for their anniversary.'

A menu with a fixed price that offers a multi-course meal, often with a limited number of options. Example: 'Our prix fixe menu includes an appetizer, main course, and dessert.'

A small, complimentary bite-sized appetizer served before a meal. For instance, 'The chef prepared a special amuse-bouche for each guest.'

A trained and knowledgeable wine professional who specializes in all aspects of wine service. Example use: 'The sommelier will assist you with the wine selection.'

A customer who makes a reservation but does not arrive or cancel it. Example: 'We had three no-shows for dinner service last night.'

A term used to denote the total amount of particular orders that need to be made at a given time. For example, 'Chef, we have four steaks all-day.'

Guidelines for appropriate clothing that guests are expected to wear in a bar or restaurant setting. For instance, 'The restaurant's dress code is smart casual.'

A sales technique where the server suggests more expensive items to increase the restaurant's revenue. Example: 'Our server is excellent at up-selling wine pairings.'

The amount of time needed to prepare and cook a dish. Example usage: 'Please be aware the rib-eye has a 20-minute cook time.'

A French term meaning 'everything in its place,' referring to the setup required before cooking starts. For example, 'Ensure the mise en place is complete before service.'

An assistant to the bartender who is responsible for restocking and maintaining the bar. Example: 'The bar-back is refilling the ice bins right now.'

The standard, often less expensive, brand of liquor that a bar offers when a customer does not specify a particular brand. For example: 'The house pour for our vodka tonics is Smirnoff.'

A policy that allows guests to dine without the interference of sales persons, for example, 'Please note our non-disturbance clause during your meal.'

A selection of small servings of various drinks or dishes for the purpose of sampling or comparison. E.g., 'We offer a flight of craft beers for tasting.'

The area of a restaurant that guests experience directly, including the dining room and bar area. Example: 'The front of house staff includes hosts, servers, and bartenders.'