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Hotel Reservation Acronyms
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ADR
Average Daily Rate - a metric used to calculate the average price paid per room
RevPAR
Revenue Per Available Room - a performance metric in the hotel industry
LOS
Length of Stay - the number of nights a guest stays in a facility
GDS
Global Distribution System - a network operated by a company that enables automated transactions between travel service providers and travel agencies
OTA
Online Travel Agency - a website or app that provides a platform to book various travel-related services
CRS
Central Reservation System - a system used to manage and distribute hotel room inventories and rates
PMS
Property Management System - a software used to cover objectives like coordinating the operational functions of front office, sales, planning, and reporting
RFP
Request for Proposal - a document that solicits a proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity, service, or valuable asset
No Show
A reservation status indicating that the guest did not arrive and did not cancel their reservation
HOD
Hotel Overbooking and Denials - the practice of booking more rooms than available to account for possible cancellations and no-shows
MICE
Meetings, Incentives, Conferencing, Exhibitions - a type of tourism in which large groups are brought together for a particular purpose
NRF
Non-Refundable Rate - a hotel rate that offers a discount in exchange for the guest's agreement that they cannot cancel and get a refund
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