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Digital Marketing Terms
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Remarketing
A type of online advertising that enables sites to show targeted ads to users who have already visited their site. Example: Displaying ads for a product on other sites after the user visited the product page but left without purchasing.
Affiliate Marketing
An advertising model where a company pays compensation to third-party publishers to generate traffic or leads to the company’s products and services. Example: Bloggers including links to an online store, receiving a commission for each sale.
Customer Relationship Management (CRM)
Technology for managing all your company's relationships and interactions with customers and potential customers. Example: Salesforce.
Landing Page
A standalone web page created specifically for a marketing or advertising campaign. Example: A page that visitors arrives on after clicking a PPC ad.
Call to Action (CTA)
An instruction to the audience to provoke an immediate response, usually using an imperative verb. Example: 'Buy now' or 'Click here' buttons.
Click-Through Rate (CTR)
The ratio of users who click on a specific link to the number of total users who view a page, email, or advertisement. Example: If a Pay-Per-Click ad is seen by 100 people and 1 person clicks on the ad, the CTR is 1%.
SEO (Search Engine Optimization)
The practice of increasing the quantity and quality of traffic to a website through organic search engine results. Example: Optimizing website content with keywords.
Pay-Per-Click (PPC)
A model of internet marketing in which advertisers pay a fee each time one of their ads is clicked. Example: Google AdWords campaigns.
Native Advertising
An online advertising method in which the advertiser attempts to gain attention by providing content in the context of the user's experience. Example: Sponsored content on a news website that resembles the site's editorial content.
Influencer Marketing
A form of social media marketing involving endorsements and product placement from influencers, people and organizations who have a purported expert level of knowledge or social influence in their field. Example: Beauty brands partnering with makeup artists on Instagram.
KPI (Key Performance Indicator)
A measurable value that demonstrates how effectively a company is achieving key business objectives. Example: Monthly sales growth, site traffic, or customer retention rate.
Bounce Rate
The percentage of visitors to a particular website who navigate away from the site after viewing only one page. Example: If 100 visitors come to a homepage and 50 leave without visiting another page, the site’s bounce rate is 50%.
Conversion Rate
The percentage of visitors to a website that complete a desired action. Example: The ratio of website visitors who made a purchase to the total number of visitors.
Viral Marketing
Marketing phenomena that facilitate and encourage people to pass along a marketing message. Example: A funny video ad that gets shared rapidly on social media.
Search Engine Marketing (SEM)
The process of gaining website traffic by purchasing ads on search engines. Example: Using Google Ads to show up at the top of the search results.
Content Marketing
A strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience. Example: Writing blog posts that answer potential customers' questions.
Lead Generation
The initiation of consumer interest or inquiry into products or services of a business. Example: Offering a free ebook in exchange for contact information.
Email Marketing
The act of sending a commercial message, typically to a group of people, using email. Example: A weekly newsletter with product updates and specials.
Social Media Marketing
The use of social media platforms to promote a product or service. Example: Facebook ads targeted at specific demographics.
Brand Awareness
The extent to which consumers are familiar with the distinctive qualities or image of a particular brand of goods or services. Example: Creating viral social media campaigns to get people talking about a brand.
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