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Corporate Communications Strategies

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Public Affairs

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Public Affairs is concerned with building and developing relations between an organization and politicians, governments, and other decision-makers. Case study: Walmart's government relations strategies on local and national levels.

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Employee Advocacy

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Employee Advocacy is when employees share their support for the company's brand, product, or services on their personal social channels. Case study: LinkedIn encourages employees to share their work experiences enhancing its corporate image.

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Digital Communications

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Digital Communications covers all online communications, including social media, website, and email strategies. Case study: Coca-Cola's effective social media campaigns that drive engagement.

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Integrated Marketing Communications

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Integrated Marketing Communications ensures all forms of communications and messages are carefully linked together. Case study: Nike uses a combination of traditional and digital media to keep their brand message consistent.

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Investor Relations

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Investor Relations centers around managing stakeholders' expectations and providing financial information. Case study: Berkshire Hathaway's annual shareholder letters by Warren Buffett are highly regarded for their clarity and insight.

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Strategic Messaging

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Strategic Messaging involves creating consistent and impactful messages that align with the company's brand and goals. Case study: Apple Inc. often uses simple yet powerful messaging like 'Think Different' to position their brand.

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Community Relations

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Community Relations involve engaging and building relationships with the local community. Case study: IKEA's local community initiatives focus on sustainability and education.

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Corporate Social Responsibility (CSR)

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CSR is a strategy where companies incorporate social and environmental concerns in their business operations. Case study: Tom's Shoes' 'One for One' donation model is a popular example.

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Content Marketing

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Content Marketing employs storytelling and information sharing to generate brand awareness. Case study: HubSpot's prolific use of blogs, webinars, and guides to draw attention and educate their audience.

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Internal Communication

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Internal Communication aims to foster a strong workplace culture and informed staff. Case study: Google's 'TGIF' meetings where company executives and employees openly communicate.

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Crisis Communication

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Crisis Communication is the protocol a company follows when handling unexpected or negative situations. Case study: Johnson & Johnson's response to the Tylenol tampering incident is a quintessential example.

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Change Management Communication

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Change Management Communication is critical to help staff navigate through changes within a company. Case study: Microsoft's communication during their transition to cloud services and restructuring.

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Global Communications

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Global Communications is the practice of tailoring communications strategies to different international markets. Case study: McDonald's adapts its messaging and menu items to suit local tastes and cultures around the world.

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Stakeholder Engagement

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Stakeholder Engagement focuses on building and maintaining relationships with all individuals or groups that can affect or be affected by the company. Case study: Unilever's extensive sustainability program engages various stakeholders.

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Reputation Management

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Reputation Management aims to influence and control a company's reputation. Case study: Samsung's comprehensive response to the Galaxy Note 7 battery incident helped in restoring consumer confidence.

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Customer Communication Management

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Customer Communication Management focuses on constructing and delivering branded, customer-centric communications. Case study: Amazon's personalized email recommendations based on customer behavior.

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Media Relations

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Media Relations is the strategic communication process between a company and the media. Case study: SpaceX utilizes media relations effectively by streaming launches and engaging with the press.

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Brand Journalism

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Brand Journalism involves creating content that highlights a company's perspective, industry authority, and value. Case study: Red Bull's media company that creates sports and lifestyle content, enhancing their brand's image.

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