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Policy advocacy is the act of arguing or pleading for a cause, idea, or policy change. Example of utilization: A social worker presents evidence to legislators to support the creation of a bill that provides more funds for affordable housing.

Strategic communication involves crafting and disseminating messages that advance the agenda of the advocacy campaign. Example of utilization: A social worker develops a communication plan to raise awareness about child welfare issues on social media platforms.

Active listening involves fully concentrating on what is being said rather than just passively hearing the message. Example of utilization: A social worker attentively listens to a client's experience without interrupting, thereby understanding the client's situation in depth.

Community organizing is a process where people who live in proximity to each other come together into an organization that acts in their shared self-interest. Example of utilization: A social worker mobilizes a neighborhood to create a campaign addressing local healthcare disparities.

Cultural competence is the ability to understand, communicate with, and effectively interact with people across cultures. Example of utilization: A social worker tailors support strategies to respect the cultural backgrounds of diverse clients, ensuring services are inclusive.