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Patient-Provider Communication
12
Flashcards
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Active Listening
Improves patient satisfaction and trust.
Open-ended Questions
Encourages patient to share more information and feelings.
Empathy
Increases patient comfort and adherence to treatment.
Non-verbal Communication
Supports the verbal message and can convey compassion.
Clarity and Simplicity
Ensures comprehension of medical information.
Education and Explanation
Empowers patients by increasing knowledge about their condition.
Respectful Language
Promotes dignity and respect in the patient-provider relationship.
Cultural Competence
Improves communication across diverse backgrounds.
Feedback
Enhances communication by addressing misconceptions and confirming understanding.
Privacy and Confidentiality
Builds trust and encourages open communication.
Patient Autonomy
Respects patient’s rights to make informed decisions about their care.
Communication Accessibility
Ensures that all patients receive information in a way they can understand.
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