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Communication in Team Dynamics
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Flashcards
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Group Norms
Group norms are the shared expectations and rules that guide the behavior of team members. Establishing norms contributes to a more organized and predictable team environment, which is conducive to effective performance and cooperation.
Information Sharing
Information sharing is the open exchange of knowledge and data among team members. It enables the team to operate with a collective understanding, which is key for informed decision-making and minimizing the silo effect.
Feedback Mechanisms
Feedback mechanisms are structured methods through which team members can give and receive information about performance. Constructive feedback fosters a culture of continuous improvement and helps team members grow and excel.
Conflict Resolution
Conflict resolution is managing and resolving disagreements constructively. Effective conflict resolution can improve team cohesion and performance, as it helps to clear misunderstandings and enables a focus on shared objectives.
Decision-Making Processes
Decision-making processes are the methods by which teams come to resolutions and determine action plans. Effective processes involve clear communication to ensure that all perspectives are considered, which can lead to better outcomes and greater team alignment.
Team Roles
Team roles refer to the specific responsibilities and functions that each team member assumes. Clear definition and understanding of team roles is essential for efficiency and helps prevent task overlap and gaps, leading to better team performance.
Communication Channels
Communication channels refer to the mediums through which team members exchange information (e.g., meetings, email, chat apps). Effective use of appropriate channels ensures timely and clear communication, crucial for coordination and progress.
Active Listening
Active listening involves fully concentrating on what is being said rather than passively hearing the message of the speaker. It enhances mutual understanding and ensures that members feel heard and valued, which can lead to more effective collaboration and problem-solving.
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