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Intercultural Communication Competence

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Nonverbal Communication Skills

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Interpreting and using body language, gestures, and facial expressions appropriately across cultures. Improve by observing others, being mindful of body language differences, and learning about cultural norms.

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Knowledge of Other Cultures

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Gain factual information and understanding of other cultures, including their values, beliefs, and practices. Read, travel, and interact with people from different backgrounds to develop this knowledge.

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Verbal Communication Skills

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Using language effectively and appropriately in a variety of intercultural contexts. Work on this by learning key phrases in other languages, understanding the role of context in communication, and asking for feedback.

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Awareness of One's Own Cultural Worldview

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Understanding the perspective and biases of one's own culture is crucial. To develop this, engage in self-reflection, seek feedback from diverse groups, and study your own culture's norms and values.

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Attitude

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Openness and respect towards differences, and a curiosity to learn about other cultures. Cultivate this by suspending judgment, embracing diversity, and developing empathy.

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Listening Skills

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The ability to actively and empathetically listen to others’ perspectives. Improve listening skills by practicing active listening, being fully present, and avoiding interrupting when others speak.

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Adaptability

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The skill to adjust one's behavior and communication in response to different cultural norms and situations. Foster adaptability by experimenting with different cultural practices, reflecting on experiences, and being flexible in communication styles.

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