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The ability to recognize and understand your moods, emotions, and drives, as well as their effect on others. In the workplace, this competency allows individuals to understand their strengths and weaknesses, and how their behavior affects colleagues.

The ability to control or redirect disruptive impulses and moods. It entails the propensity to suspend judgment and think before acting. Self-regulation in the workplace is crucial for managing conflict, staying flexible, and maintaining integrity.

A passion to work for reasons that go beyond money or status, and a propensity to pursue goals with energy and persistence. Motivation in the workplace drives productivity and goal attainment and fosters a competitive, yet collaborative, environment.

The ability to understand the emotional makeup of other people. In the workplace, empathy allows individuals to handle relationships judiciously and empathetically, leading to better team building and leadership.