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Organizational Behavior Best Practices

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Emotional Intelligence

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Emotional Intelligence refers to the ability to identify and manage one's own emotions, as well as the emotions of others. It involves emotional awareness, including the ability to identify your own emotions and those of others; the ability to harness emotions and apply them to tasks like thinking and problem-solving; and the ability to manage emotions including regulating your own emotions and cheering up or calming down other people. Example: A manager using emotional intelligence might sense team stress and implement a team-building activity to improve morale.

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Clear Communication

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Clear Communication entails articulating thoughts and expectations in a way that is easily understood. It's important for preventing misunderstandings and ensuring that tasks are completed effectively. An example of applying this practice is the use of precise language and active listening during team meetings to ensure understanding and alignment on projects.

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Effective Teamwork

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Effective Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most efficient and effective way. This includes clear roles and responsibilities, communication, and mutual support. For example, a project team with members from different departments might hold regular cross-functional meetings to ensure alignment and understand each other's responsibilities.

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Continuous Learning

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Continuous Learning refers to the ongoing, voluntary, and self-motivated pursuit of knowledge for either personal or professional reasons. It enhances social inclusion, active citizenship, and personal development. Example: A company may implement a policy that allows employees to spend a certain amount of work hours per month on professional development courses.

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Recognition and Rewards

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Recognition and Rewards are about acknowledging and rewarding employees' contributions and achievements, which can motivate and increase morale. This can be monetary or non-monetary. For example, an employee of the month award recognizes individual effort and incentivizes high performance.

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Conflict Resolution

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Conflict Resolution involves the process of resolving a dispute or a conflict by providing each side's needs and adequately addressing their interests so that they are satisfied with the outcome. An example could be a mediator facilitating a session between co-workers who have a disagreement to come to a mutual agreement or understanding.

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