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Common Technical Writing Terms

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TOC

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A Table of Contents (TOC) is a list, usually found on a page before the start of a written work, that displays all the parts of the work and where they are located. Technical documents include a TOC to guide readers through the material.

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B2B

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Business-to-Business (B2B) involves the exchange of products, services, or information between businesses, rather than between businesses and consumers. Technical writing often involves creating documents for B2B transactions.

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UX

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User Experience (UX) pertains to a person's emotions and attitudes about using a particular product, system, or service. Technical writers strive to improve UX through clear and concise documentation.

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CMS

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A Content Management System (CMS) is a software application that supports the creation, management, and modification of digital content. Technical writers may use a CMS to publish and organize documentation.

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README

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A README file is a document that introduces and explains a project or software. It often includes important information like how to install, use, and contribute to the project.

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API

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An Application Programming Interface (API) is a set of protocols and tools for building software applications. In technical writing, it commonly refers to the documentation that helps developers understand how to use a given API.

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DITA

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Darwin Information Typing Architecture (DITA) is an XML-based architecture for authoring, producing, and delivering technical information. It allows writers to create reusable content more efficiently.

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HTML

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Hypertext Markup Language (HTML) is the standard markup language for creating web pages and web applications. Technical writers often use HTML to write and format their online documentation.

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KPI

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Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. In technical writing, KPIs can measure the success of documentation or user assistance materials.

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UAT

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User Acceptance Testing (UAT) is the final phase of the software testing process during which actual software users test the software to ensure it can handle required tasks in real-world scenarios. Technical writers often create UAT documentation.

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MVP

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Minimum Viable Product (MVP) is a development technique in which a new product is developed with sufficient features to satisfy early adopters. Technical writers create documentation for MVPs that explains the basic functionalities.

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QA

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Quality Assurance (QA) involves the systematic process of determining whether a product or service meets specified requirements. Technical writers ensure their documents are of high quality and meet QA standards.

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SME

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A Subject Matter Expert (SME) is a person with special knowledge or skills in a particular area of endeavor. Technical writers frequently consult SMEs to ensure the accuracy of their content.

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XML

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Extensible Markup Language (XML) is a markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. Technical writers may use XML to create structured documents.

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Version Control

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Version control is a system that records changes to a file or set of files over time so that you can recall specific versions later. Technical writers use version control to manage documentation revisions.

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SEO

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Search Engine Optimization (SEO) is the practice of increasing the quantity and quality of traffic to a website through organic search engine results. Technical writing incorporates SEO to improve the visibility of online documentation.

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FAQ

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Frequently Asked Questions (FAQ) are common questions and answers pertaining to a particular topic. Technical writers often compile FAQs to help users understand and troubleshoot products or services.

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IEEE

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The Institute of Electrical and Electronics Engineers (IEEE) is a professional association for electronic engineering and electrical engineering. Technical writing in this field may adhere to IEEE standards.

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GUI

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A Graphical User Interface (GUI) is a type of user interface that allows users to interact with electronic devices with graphical icons and visual indicators. Technical writers might document GUI navigation and usage.

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JSON

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JavaScript Object Notation (JSON) is an open standard file format that uses human-readable text to transmit data objects consisting of attribute-value pairs. It is commonly used in technical writing to document APIs or configuration settings.

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