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Ethics in Technical Communication

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Accuracy of Information

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The obligation to provide correct and verifiable information. Resolution: Fact-check all data and claims, and correct any identified errors promptly.

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Plagiarism

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Using someone else's work without giving proper credit, often leading to copyright infringement. Resolution: Always cite sources and obtain necessary permissions.

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Overpromising Outcomes

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Promising more than what can reasonably be delivered, potentially damaging credibility and trust. Resolution: Set realistic expectations and avoid exaggeration in descriptions and promises.

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False Advertising

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Deliberately misleading readers or viewers through false claims or omissions. Resolution: Ensure all advertising is honest and substantiated to avoid misleading the audience.

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Confidentiality

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The responsibility to protect sensitive or proprietary information. Resolution: Adhere to non-disclosure agreements and company policies regarding information sharing.

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Transparency in Authorship

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The ethical requirement to disclose who created or contributed to a work. Resolution: Clear identification of authors or contributors to maintain integrity and accountability.

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Data Manipulation

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Deliberately altering data to mislead or to produce a desired outcome. Resolution: Present data objectively and transparently, and have results peer-reviewed when appropriate.

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Bias in Information

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Presenting information in a way that unfairly favors one side. Resolution: Maintain objectivity and balance by presenting all relevant viewpoints and data.

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Use of Jargon

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Overuse or inappropriate use of technical terms can hinder understanding. Resolution: Adjust technical language to the audience's level of expertise and provide definitions when necessary.

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Audience Misrepresentation

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Failing to accurately identify or understand the audience, leading to potential miscommunication. Resolution: Conduct thorough audience analysis and tailor communication appropriately.

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Conflict of Interest

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A situation where personal interests could compromise professional judgment. Resolution: Disclose any potential conflicts and recuse oneself from related decision-making.

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Cultural Sensitivity

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The requirement to respect cultural differences in communication. Resolution: Research and incorporate cultural considerations into content to avoid offense or misunderstanding.

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