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Content Management Systems Overview

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WYSIWYG Editor

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Stands for 'What You See Is What You Get; allows technical writers to format text and insert images, tables, and other elements without needing to write HTML or CSS code, which is essential for producing well-formatted documentation quickly.

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Multimedia Support

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Allows the inclusion of images, videos, and audio in documentation, which is crucial for creating engaging and comprehensive technical materials that can cater to different learning styles.

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Content Workflow

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Defines the stages a piece of content goes through, from creation to publication, allowing technical writers to manage and streamline their document lifecycle and approval processes efficiently.

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Collaboration Tools

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These tools enable multiple writers and stakeholders to work on documents simultaneously, provide feedback, and streamline the review process, which is vital for team-based document creation and updates.

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Metadata Management

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Allows writers to add data about data, such as keywords and descriptions, to content, which helps with organization, searchability, and SEO—a key aspect for ensuring documents are findable and well-indexed.

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Content Scheduling

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Enables technical writers to time the publication of content to coincide with specific events or milestones, which is important for planned releases and maintaining a consistent content update schedule.

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User Permissions and Roles

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Defines what different users can do or see within the CMS, allowing for control over document access and editing privileges; vital for security and ensuring proper workflow.

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Analytics and Reporting

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Tools for monitoring and analyzing how users interact with content, providing technical writers with insights to improve documentation based on user behavior and feedback.

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API Integration

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Allows external applications and services to interact with the CMS, enabling technical writers to incorporate a wide range of dynamic content and services into their documentation.

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Accessibility Features

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These features ensure that content is usable by people with disabilities, an important consideration for technical writers to make content inclusive and compliant with legal standards such as the ADA.

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Localization and Internationalization

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Allows technical writers to adapt content to different languages and regional specifics, making it essential for global reach and the ability to cater to a wider audience.

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SEO Tools

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Features within a CMS that help optimize content for search engines, important for technical writers to ensure that documentation is easily discoverable by users via search.

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Taxonomy and Tagging

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The classification and organization of content using categories and tags, helping technical writers keep content organized and making it easier for users to find related content.

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Version Control

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Keeps track of changes made to documents, allowing technical writers to revert to earlier versions if necessary and collaborate with others without losing historical edits, crucial for maintaining document integrity over time.

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Templates

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Predefined document layouts that help maintain consistency across similar types of documents, crucial for technical writers to ensure brand consistency and to increase the efficiency of document creation.

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