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Handling Sales Rejections
8
Flashcards
0/8
Prospect says 'It's too expensive'
Ask what budget they had in mind, offer alternative solutions or payment plans, and use the objection to discuss the value and ROI of the product.
Prospect says 'I'm not interested'
Respect their position, try to engage by finding out more about their needs, and ensure a polite follow-up for potential future interest.
Prospect says 'I need to think about it'
Offer additional information, set a follow-up date, and ask if there are specific concerns you can address.
Prospect says 'We're already working with someone else'
Acknowledge their current solution, offer to provide additional value, and ask to keep in touch in case their needs change.
Prospect says 'Now is not a good time'
Acknowledge the timing, ask when might be a better time to reconnect, and offer to send information they can look at in the interim.
Prospect is unresponsive after initial interest
Attempt to re-engage by providing new or timely information, use multiple channels to reach out, and ask if there has been a change in their situation.
Prospect says 'I don't see how this will benefit us'
Clarify and quantify the benefits with examples or case studies, tailor your pitch to their specific needs, and ask for feedback on what benefits they are really looking for.
Prospect says 'We don't have the budget right now'
Discuss the possibility of a trial or pilot program, offer to help them find budget by showcasing ROI, and encourage planning for the future budget cycle.
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