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Business and Finance

Sales

Building Rapport in Sales

CRM Software Features

Common Sales Metrics

Creating a Sense of Urgency

Cross-Selling and Upselling Techniques

Effective Sales Meeting Agendas

Effective Sales Questions

Features vs. Benefits

Handling Sales Rejections

Identifying Decision Makers

Key Performance Indicators (KPIs) for Sales

Key Sales Terms

Lead Qualification Criteria

Negotiating Price Objections

Objection Handling Strategies

Overcoming Discount Dependency

Product Selling Points

Popular Sales Methodologies

Understanding the BANT Framework

Time Management for Sales Professionals

Understanding Buyer Personas

Types of Sales Channels

Sales Email Templates

Sales Negotiation Tactics

Sales Networking Tips

Sales Prospecting Methods

Sales Call Best Practices

Sales Presentation Tips

Sales Incentives Ideas

Sales Closing Techniques

Stages of a Sales Funnel

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Awareness

Activities: Generating interest, advertising, social media marketing, content marketing. Goals: Attracting leads, making potential customers aware of the product or service.

Interest

Activities: Educating prospects, email marketing, retargeting, lead nurturing. Goals: Building relationships, providing valuable information, moving leads to the next stage.

Decision

Activities: Product demonstrations, sales calls, offering trials or consultations. Goals: Converting interested leads into customers, communicating USP (unique selling proposition).

Action

Activities: Finalizing the sale, discussing pricing and terms, closing deals. Goals: Making the transaction, acquiring a new customer, setting the stage for retention.

Retention

Activities: Follow-up communication, customer support, asking for feedback. Goals: Ensuring customer satisfaction, encouraging repeat business, building a loyal customer base.

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