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Ancillary Revenue Opportunities
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Flashcards
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Concierge Services
Fees for personalized guest services, such as booking tours and restaurants. Adds service value and can create revenue through commissions.
Resort Fees
Mandatory fees for hotel guests, supposedly covering amenities. Often a source of contention but can substantially increase per-stay revenue.
Parking Fees
Charges for vehicle parking. Adds a stable revenue source and can be very profitable in urban locations.
Pet Fees
Extra charges for guests bringing pets. Can open a market niche and attract specific target groups.
Spa and Wellness Services
On-site spa services for relaxation and beauty treatments can draw significant ancillary revenue.
Business Center Fees
Charges for using computers, printers, or board rooms. Serves as a secondary revenue stream, especially for business hotels.
Event and Banquet Facilities Rental
Revenue from renting space for events and meetings. Can leverage hotel amenities to attract business and social functions.
Room Service
Charges for in-room dining. Classic ancillary service with the potential for high margins but operational complexities.
On-Demand Movie Rentals
In-room entertainment for a fee. Contributes to in-room revenue streams.
Merchandise Sales
Revenue from hotel-branded and local merchandise. Can significantly add to profitability, especially in tourist areas.
Fitness Center Access
Charges for using the hotel gym or attending fitness classes. Can contribute to the overall profitability of the hotel.
Baggage Holding Fees
Charges for storing luggage post-checkout. Generates minor but easy revenue, while offering convenience for guests.
Airport Shuttle Services
Transportation to and from the airport. Generates additional revenue and enhances the guest experience.
WiFi Access Charges
Fees for in-room or hotel-wide internet access. Can be a significant revenue source in certain markets.
Loyalty Programs
Encourages repeat business. Generates indirect revenue through increased loyalty and direct revenue through membership fees if applicable.
Golf Course Access
Revenue from offering a golfing experience. Can be a primary draw for some resorts, commanding premium pricing.
Hotel Room Upgrades
Charging a premium for rooms with additional amenities or better views. Increases average daily rate (ADR) and revenue per available room (RevPAR).
Laundry and Dry-Cleaning Services
Revenue from guest garment cleaning services. Offers convenience and often has a high-profit margin.
In-Room Mini Bar
Sale of snacks and beverages in hotel rooms. Can substantially boost per-room revenue.
Late Checkout Fees
Charge for extending check-out time. Boosts revenue and improves room inventory management.
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